Asia Robinson
Birmingham,AL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working.
Overview
8
8
years of professional experience
Work History
Admissions Coordinator
UAB
09.2024 - Current
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Completed preliminary paperwork for incoming and outgoing patients.
- Answered phone calls for medical facility and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist.
Medical Receptionist
Complete Health
03.2024 - 07.2024
- Supported office staff and operational requirements with administrative tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Team Member
Chick-fil-A
01.2022 - 07.2022
- Keep work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Worked different stations to provide optimal coverage and meet production goals
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Developed strong cooperative relationships with coworkers and managers
- Trained new team members by relaying information on company procedures and safety requirements
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
Patient Encounter Specialist
Uab Hospital
09.2021 - 12.2021
- Responsible for registering patients and supplies for assigned areas
- Coordinate preparation of charts for each clinic day
- Interpreted clients' needs and introduced services to fit specific requirements
- Assisted with staff training to enforce quality, safety and sanitation guidelines
- Developed and managed relationships with key clients and partners to drive growth
- Collected, arranged, and input information into database system
- Evaluated customer needs and feedback to drive product and service improvements
- Gathered, organized and input information into digital database
Daycare Assistant
Gift Of Dreams Child Development Center
01.2017 - 01.2018
- Helped to prepare and keep daycare operating
- Created and organized several different projects and activities for kids
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Taught children to organize toys, wash hands, and share by leading by example
- Provided lunchtime assistance to monitor children, assist with eating and serve food
- Planned and implemented crafts and other activities to spark interest and enhance development
- Maintained effective schedule balance between rest periods, active play, and instruction
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Enforced rules and managed behavior through developmentally appropriate discipline
Education
Bachelor of Science - Marketing
Alabama State University
Montgomery, Alabama12.2023
Diploma -
GEORGE WASHINGTON CARVER HIGH SCHOOL
Birmingham, AL05.2019
Skills
- Communication skills
- Organize skills
- Cash Handling
- Multi-tasker
- Friendly and helpful
- Teamwork
- Conflict Resolution
- General knowledge of MS Office applications
- Data Entry
- Quality Assurance
- Health-Quest
- Optum
- Athena
- Way-star
Timeline
Admissions Coordinator
UAB
09.2024 - Current
Medical Receptionist
Complete Health
03.2024 - 07.2024
Team Member
Chick-fil-A
01.2022 - 07.2022
Patient Encounter Specialist
Uab Hospital
09.2021 - 12.2021
Daycare Assistant
Gift Of Dreams Child Development Center
01.2017 - 01.2018
Bachelor of Science - Marketing
Alabama State University
Diploma -
GEORGE WASHINGTON CARVER HIGH SCHOOL
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