Asia Stowes
Hoover,AL
Summary
People Operations Generalist with expertise in HR operations and employee relations. Proven ability to enhance employee experience and optimize HR processes while ensuring data accuracy. Experienced in onboarding, HRIS management, and compliance coordination, fostering collaboration across teams to cultivate a high-performing workplace culture.
Overview
7
7
years of professional experience
Work History
People Orientation Generalist
CareRev
Hoover, AL
06.2022 - Current
- Supported day‑to‑day HR operations for a workforce of [number] employees across multiple departments.
- Led full onboarding cycle including new‑hire documentation, orientation scheduling, and systems setup.
- Served as first point of contact for employee inquiries regarding benefits, policies, and workplace issues.
- Maintained HRIS records including employee profiles, performance cycles, and organizational changes.
- Supported payroll processing by validating hours, resolving discrepancies, and coordinating with finance.
- Partnered with leadership to improve engagement, recognition programs, and retention initiatives.
- Assisted with recruitment tasks including posting roles, screening applicants, and coordinating interviews.
- Ensured compliance with federal, state, and local employment regulations.
Level 2 IT Support Engineer
StateServ Medical
Birmingham, Alabama
12.2019 - 06.2022
- Resolved escalated Level 2 tickets involving network connectivity, system performance, access issues, and application errors.
- Administered Active Directory profiles, password resets, security groups, and device policies.
- Managed Office 365 accounts, mailbox permissions, and email configurations.
- Provided remote and on-site support for laptops, desktops, printers, and mobile devices.
- Performed system imaging, software installations, updates, and patch management.
- Collaborated with Level 3 engineers to escalate complex issues and assist with root cause analysis.
- Documented solutions, created knowledge base articles, and supported IT process improvements.
- Assisted with onboarding/offboarding including account provisioning and equipment setup.
HR Assistant
Regions Bank
Birmingham, AL
03.2019 - 06.2022
- Administered employee changes, documentation, and data accuracy across HR systems.
- Facilitated exit interviews and offboarding logistics for departing employees.
- Coordinated learning and development initiatives including scheduling workshops and tracking attendance.
- Supported diversity, equity, and inclusion initiatives through data gathering and program support.
- Assisted with annual benefits enrollment and employee communication.
Education
Some College (No Degree) - Business Administration and Management
Central Alabama Community College
Alexander City, ALSkills
- Employee Relations & Support
- Onboarding & Offboarding
- HR Policies & Compliance
- Benefits & Payroll Coordination
- HRIS Administration (eg, Workday, BambooHR, ADP)
- Talent Acquisition Support
- Performance & Engagement Programs
- DEI Initiatives
- Data Reporting & People Analytics
- Conflict Resolution
- Organizational Culture & Communication
Timeline
People Orientation Generalist
CareRev
06.2022 - Current
Level 2 IT Support Engineer
StateServ Medical
12.2019 - 06.2022
HR Assistant
Regions Bank
03.2019 - 06.2022
Some College (No Degree) - Business Administration and Management
Central Alabama Community College