Asia Sturgis
Acworth,GA
Summary
Proven professional with a track record of enhancing community safety at Acworth Police Department, adept in de-escalation techniques and customer service. Excelled in roles requiring multitasking and prioritization, significantly improving customer satisfaction. Skilled in building positive relationships and resolving complaints efficiently, demonstrating assertiveness and a positive, professional demeanor.
Overview
3
3
years of professional experience
Work History
Police Officer
Acworth Police Department
Acworth, GA
12.2022 - 09.2024
- Prepared detailed reports on incidents and arrests made.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Patrolled assigned areas to detect and prevent criminal activity.
- Developed positive relationships with members of the community through outreach programs.
Receptionist
Naderpour & Associates, P.A.
Pompano Beach, FL
07.2022 - 11.2022
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
Customer Service Representative
Chewy
Hollywood, Florida
06.2021 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved customer complaints promptly and efficiently.
Education
Bachelor of Arts - Criminal Justice
Alabama State University
Montgomery, AL05-2022
High School Diploma -
Northeast High School
Fort Lauderdale, FL06-2018
Skills
- De-escalation techniques
- Multi-line telephone skills
- Multitasking and prioritization
- Positive and professional
- Assertiveness
- Customer service
Timeline
Police Officer
Acworth Police Department
12.2022 - 09.2024
Receptionist
Naderpour & Associates, P.A.
07.2022 - 11.2022
Customer Service Representative
Chewy
06.2021 - 08.2021
Bachelor of Arts - Criminal Justice
Alabama State University
High School Diploma -
Northeast High School
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