Asia Taylor
Summary
Dynamic professional with a proven track record in child development and customer service, exemplified during tenure at Country Home Day Care. Skilled in meal preparation and strong verbal communication, I excel in fostering client relationships and streamlining processes. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing exceptional time management and interpersonal abilities.
Overview
11
11
years of professional experience
Work History
Day Care Specialist
Country Home Day Care
02.2015 - 02.2017
- Worked with children to develop good cognitive, physical and language skills.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Maintained a clean and organized environment, including sanitizing toys, preparing meals and nap time.
Receptionist
Exit Holley Reality
08.2009 - 01.2015
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Organized, maintained and updated information in computer databases.
- Scheduled office meetings and client appointments for staff teams.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Coordinated schedules, meetings and property visits 100 real estate agents, and provided administrative support to a total of 10 staff members.
Customer Service Representative
Infonxx
07.2006 - 07.2009
- Answered constant flow of customer calls with minimal wait times.
- Offered detailed information about products, services, policies and procedures.
- Promptly addressing and resolving customer complaints or issues efficiently and effectively.
- Provided technical support or assistance with troubleshooting products or services.
- Ensured a high level of customer sastifaction by providing friendly and professional service.
Education
High School Diploma -
Sandra Day O'connor Highschool
Helotes, TX05.2001
Skills
- Time Management
- Active Listening
- Strong verbal communication skills
- Client relationship management
- Parent-Teacher Communication
- Problem-solving abilities
- Data Entry
Accomplishments
- Provided outstanding service to clients, ensuring their needs are met and questions are answered promptly.
- Efficiently managed appointments and schedules for agents guaranteeing smooth operations and maximizing productivity.
- Kept the office organized, maintained files and ensured that all necessary documents are readily accessible.
- Understanding of the basics of real estate transactions, terms and processes to better assist agents and clients.
Timeline
Day Care Specialist
Country Home Day Care
02.2015 - 02.2017
Receptionist
Exit Holley Reality
08.2009 - 01.2015
Customer Service Representative
Infonxx
07.2006 - 07.2009
High School Diploma -
Sandra Day O'connor Highschool
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