Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Asia Terry

Clinton Township,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Bookies Bar & Grille
Detroit, MI
06.2023 - 01.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.

Waitress/ Server

Red Robin Gourmet Burgers
Roseville, MI
02.2017 - 03.2023
  • Increased sales of key menu items through effective upselling
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Bussed tables as needed during peak hours.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Server

Baileys Bar & Grill
Troy, Michigan
8 2018 - 01.2019
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
  • Operated POS terminals to input orders, split bills and calculate totals
  • Cleaned bartop, cups and drink making supplies regularly, preventing contamination and maintaining organization
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability
  • Updated repeat customers on menu changes and updates to maintain quality service relationships
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage

Waitress/ Server

Harbor House Restaurant
Charter Township of Clinton, MI
01.2016 - 02.2017
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
  • Answered phones politely and promptly, accurately recording and confirming reservations
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies

Private House Cleaner

None
Clinton Township, MI
01.2021 - 01.2022
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Used cleaning chemicals following proper guidelines.
  • Maintained and organized cleaning supplies stock.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Worked with speed and efficiency to meet all job requirements.

Medical Administrative Assistant

Eastside Gynecology
Roseville, MI
03.2023 - Current
  • Maintained records of employee attendance, discipline issues, leave requests, training sessions attended by employees.
  • Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
  • Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
  • Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
  • Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
  • Assisted with recruitment efforts for new medical assistant personnel; conducted interviews with prospective candidates.
  • Coordinated workflow between physicians and other healthcare professionals within the practice setting.
  • Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
  • Provided support during peak periods or when additional staffing was required due to absences or vacations.
  • Set up, cleaned and maintained laboratory equipment.

Medical Scribe

Eastside Gynecology and Obstetrics
Roseville, MI
01.2022 - 01.2023
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Evaluated charts, documents and orders and made timely corrections.
  • Received dictation and created high-quality documents.
  • Maintained understanding of all active patients in order to facilitate workflow.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.

Medical Assistant

Eastside Gynecology & Obstetrics
Roseville, Michigan
1 2018 - Current
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms
  • Cleaned, restocked and prepared exam rooms and medical equipment
  • Organized charts, documents and supplies to maintain team efficiency
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.

Education

Medical Assistant Program

Dorsey Schools (ACICS Accredited)
2018

Skills

  • Collect blood and urinalysis
  • Athena EMR
  • Leadership skills
  • Logging in specimens and prepared them for testing
  • Venipuncture
  • Check patients temperature, pulse, respiration and blood pressure
  • Measure height and weight
  • Greet customers and discuss merchandise
  • Answer telephones to provide information and answer questions
  • Adjust items to meet customers needs
  • Perform accounting duties
  • Time management skills
  • File/records maintenance
  • Product ordering
  • Quick learner
  • Training and development
  • Excellent communication
  • Effective sales techniques
  • Multitasking
  • Check payment processing
  • Customer relations
  • ID verification
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Coordination skills
  • Interior and exterior cleaning
  • Sanitization techniques
  • Data entry experience
  • Records organization
  • Workflow improvements
  • Documentation abilities
  • Paperwork submission
  • Knowledge of ICD-10 codes
  • Patient Care Coordination
  • Inventory and supply management
  • Multitasking and prioritization
  • Electronic Health Records Management
  • Strong leadership
  • Problem-solving capabilities
  • Team Building and Motivation
  • Staff Training and Development

Affiliations

Dean's List

Perfect Attendance

Honor Roll

Certification of achievement in Interpersonal Skills

Employee of the Month

Timeline

Server/Bartender

Bookies Bar & Grille
06.2023 - 01.2024

Medical Administrative Assistant

Eastside Gynecology
03.2023 - Current

Medical Scribe

Eastside Gynecology and Obstetrics
01.2022 - 01.2023

Private House Cleaner

None
01.2021 - 01.2022

Waitress/ Server

Red Robin Gourmet Burgers
02.2017 - 03.2023

Waitress/ Server

Harbor House Restaurant
01.2016 - 02.2017

Server

Baileys Bar & Grill
8 2018 - 01.2019

Medical Assistant

Eastside Gynecology & Obstetrics
1 2018 - Current

Medical Assistant Program

Dorsey Schools (ACICS Accredited)

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Asia Terry