Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Ulferts

Blaine,MN

Summary

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

15
15
years of professional experience

Work History

Office Administrative Assistant

Anoka County
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Office Manger

Noran Neurological Clinic
05.2020 - 05.2023
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.


Human Resources Generalist

Belatone Hearing Aid Center
03.2010 - 05.2020
  • Full cycle Recruitment and vacancy filling, Job Audits, Classifications
  • Conducting detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's core values
  • Handle FMLA, Leaves of Absences, Workers Compensation/Safety
  • Internal Equity Compensation

Education

Bachelor of Arts - Business Administration

St. Cloud State University
St. Cloud, MN
05.2010

Skills

  • Microsoft Outlook
  • QuickBooks
  • Word
  • Excel
  • Access
  • PowerPoint
  • Adobe
  • Document preparation
  • Scheduling appointments
  • Billing and invoicing
  • Schedule and calendar management
  • File organization

Timeline

Office Administrative Assistant

Anoka County
05.2023 - Current

Office Manger

Noran Neurological Clinic
05.2020 - 05.2023

Human Resources Generalist

Belatone Hearing Aid Center
03.2010 - 05.2020

Bachelor of Arts - Business Administration

St. Cloud State University

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Asia Ulferts