Summary
Overview
Work History
Education
Skills
Work Authorization
Timeline
Generic

ASIA UPSHAW

Cincinnati,USA

Summary

Seeking a responsible position where I can contribute my employment skills, enthusiasm and dedication to the benefit of a growth-oriented company.

Outgoing Hospitality Specialist with many years of experience in securing reservations and assisting guests to promote customer satisfaction. Talented at listening to guest preferences and providing speedy assistance. Successful in attracting repeat customers through friendly and helpful service.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Capstone Logistics LLC.
Cincinnati, OH
08.2025 - Current

Executed loading of refrigerated trucks with customer orders, ensuring timely and safe delivery.

School Van Driver

MTM Transportation
Cincinnati, OH
01.2025 - 06.2025
  • Ensured safe and timely transportation of students to and from school activities.
  • Conducted regular vehicle inspections to maintain operational safety standards.
  • Collaborated with school staff to develop efficient routing plans for daily transport needs.
  • Monitored student behavior during transit to promote a positive travel environment.

Hospitality Specialist

Liberty Hill Rentals
Cincinnati, Ohio
08.2021 - 10.2024
  • Achieved high guest satisfaction by resolving complaints and issues swiftly. Identified service improvement opportunities through analysis of guest preferences. Optimized team scheduling to meet fluctuating business needs.

Sales Associate

City Gear
Cincinnati, US
06.2013 - 04.2019
  • Facilitated customer wardrobe consultations to enhance shopping experience. Oversaw shipment processing to ensure timely availability of products. Supervised cash drawer operations with a focus on precision and accountability.

Store Clerk Cashier

Busken Bakery
Cincinnati, US
02.2015 - 10.2016
  • Provided exceptional customer service by assisting customers with inquiries and transactions. Supported cash management by monitoring employee cash drawers and ensuring accurate auditing. Maintained cleanliness and organization of retail area while managing inventory and placing supply orders.

Courtesy Clerk

Kroger
Cincinnati, US
05.2008 - 02.2015
  • Facilitated support for elderly clients in acquiring essential supplies. Oversaw the collection of basic carts to streamline operations. Mentored new employees to enhance team performance. Collaborated with multiple departments to ensure operational efficiency. Customized grocery packing to meet diverse customer needs.

Education

High school or equivalent -

Shroder Paideia High School

Skills

  • Friendly & Courteous
  • Effective Verbal Communication
  • Presentation Skills
  • Trustworthy
  • Motivated
  • Ability to work in dynamic environments
  • Time management skills
  • Initiative
  • Teamwork
  • Independence

Work Authorization

Authorized to work in the US for any employer

Timeline

Delivery Driver

Capstone Logistics LLC.
08.2025 - Current

School Van Driver

MTM Transportation
01.2025 - 06.2025

Hospitality Specialist

Liberty Hill Rentals
08.2021 - 10.2024

Store Clerk Cashier

Busken Bakery
02.2015 - 10.2016

Sales Associate

City Gear
06.2013 - 04.2019

Courtesy Clerk

Kroger
05.2008 - 02.2015

High school or equivalent -

Shroder Paideia High School
ASIA UPSHAW