Asia Valdez
Waxahachie,TX
Summary
Dynamic professional with a proven track record in conflict resolution and customer service, honed at YMCA and Optimist Pool. Excelled in roles requiring decision-making and teamwork facilitation, significantly enhancing patron satisfaction and safety. Skilled in both communication and time management, adept at meeting critical deadlines and multitasking in fast-paced environments.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Referee, Sports Aid, Monitor
YMCA
08.2023 - Current
- Officiated games, ensuring fair play and adherence to rules.
- Improved game flow by effectively managing player interactions.
- Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
- Facilitated community engagement efforts, monitoring and assessing public feedback.
Sales Associate
CSE Mobility and Scrubs
05.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Pool Lifeguard
Optimist Pool
03.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Contributed to team success by actively participating in staff meetings and sharing valuable insights from personal experiences on the job.
- Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05-2024
Skills
- Decision making
- Conflict resolution
- Time management
- Teamwork facilitation
- Communication skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Stocking and receiving
- Meeting deadlines
Certification
- CPR Certification
Timeline
Sales Associate
CSE Mobility and Scrubs
05.2024 - 11.2024
Referee, Sports Aid, Monitor
YMCA
08.2023 - Current
Pool Lifeguard
Optimist Pool
03.2023 - 08.2023
- CPR Certification
High School Diploma -
Waxahachie High School
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