Asia Vo
Worcester,MA
Summary
Someone who is warm and friendly, experienced in high-volume workplaces, and has a high work ethic. Not afraid to ask questions to make sure things are thoroughly understood. A team player, and willing to help with fellow employees' workloads to make sure everything runs as smoothly as possible. Make sure there is a clean and safe environment, and maintain customer satisfaction.
Overview
7
7
years of professional experience
Work History
Beauty Consultant
Target
Worcester, Massachusetts
08.2025 - Current
- Maintained product displays to ensure visual appeal and organization.
- Managed inventory levels and restocked shelves as needed.
- Handled customer inquiries and resolved issues with professionalism.
- Provided beauty advice and product recommendations to customers.
- Handled cash register transactions accurately and efficiently.
Airman/ Head Mailroom Clerk
United States Air Force
Monterey, CA
07.2024 - 07.2025
- Balanced military duties and attending language classes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Sorted incoming mail for efficient distribution to various departments.
- Implemented organizational systems for sorting and storing mail effectively.
- Trained new employees on mailroom procedures and safety protocols.
- Received and sorted incoming mail, packages, and courier deliveries.
- Maintained a log of all incoming and outgoing mail items.
- Checked for proper labeling on envelopes to ensure accurate delivery.
- Adhered strictly to organizational policies concerning privacy and confidentiality when handling sensitive documents or materials.
Hostess
Waterworks Food + Drink
03.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival, and provided a friendly and warm presence throughout the dining experience.
- Coordinated with servers to ensure timely service and guest satisfaction.
Host
Koto Japanese Steakhouse
03.2022 - 04.2023
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Provided patrons with estimated waiting times during peak service hours.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Server/ To-Go
Burger Bar
04.2021 - 03.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Host
Hilton Garden Inn Hotel
05.2019 - 04.2021
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Completed daily side work and opening and closing duties without fail.
Sales Associate
HomeGoods
01.2019 - 04.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Style Advisor
Justice
06.2018 - 01.2019
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Operated POS terminals and cash drawer balancing.
- Connected with customers to support positive transaction experiences and address service concerns.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Education
High School Diploma -
Burlington High School
Burlington, VT06.2020
Skills
- Time management
- Organizational skills
- Customer service
- POS software
- Hospitality and accommodation
- High-volume environments
- Warm and friendly
- Attention to detail
- Cash handling
- Problem solving
- Team collaboration
Languages
Vietnamese
Limited
Timeline
Beauty Consultant
Target
08.2025 - Current
Airman/ Head Mailroom Clerk
United States Air Force
07.2024 - 07.2025
Hostess
Waterworks Food + Drink
03.2023 - 09.2023
Host
Koto Japanese Steakhouse
03.2022 - 04.2023
Server/ To-Go
Burger Bar
04.2021 - 03.2022
Host
Hilton Garden Inn Hotel
05.2019 - 04.2021
Sales Associate
HomeGoods
01.2019 - 04.2019
Style Advisor
Justice
06.2018 - 01.2019
High School Diploma -
Burlington High School