Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Online Beauty & Cosmetics Brand-CEO & Owner
Quote
Software
Timeline
SeniorSoftwareEngineer
Asia  Walker

Asia Walker

Charlotte,NC

Summary

Hardworking Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly with the ability to manage work quality, key milestones, and deliverables.

Talented Project Lead with strengths in client management and problem-solving. Highly effective at managing multiple, concurrent projects.

Project leader with 7+ years of experience coordinating complex programs and supervising teams to attain business goals. Directs employees, mitigates project risks, solves standard and non-standard problems and reports to senior management. Demonstrates leadership, influencing, and negotiating skills. Performs analytical problem-solving to overcome obstacles.

Overview

5
5
years of post-secondary education
10
10
years of professional experience

Work History

Project Lead | Storagemart

StorageMart
Columbia , MO
05.2013 - 01.2016
  • Inbound-outbound calls for current clients and store managers of our sister company phone-smart.
  • Growing our training department and teaching store managers proper ways to trouble shoot and solve customers concerns and complaints for our storage facilities.
  • Youngest team lead in our department that implemented the new guidelines and structuring of training.
  • Met with managers weekly to provide detailed project report and milestone updates.

Assistant 3rd Key Lead|

Coach
St Louis, MO
01.2013 - 01.2015
  • Maintained sales, organized merchandise, restocked shelves,
  • Processed payments and answered merchandise questions, as well as set up promotional displays, retagging, and pricing items.
  • Managed associates daily task and night shift closing routines.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Lead Intern-Leadership Development-Insurance

Shelter Insurance Companies
Columbia, MO
05.2011 - 09.2013
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • I taught new insurance reps and sales associates ways to market and sale insurance coverage in various areas.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.

Call Center Lead

Phonesmart
Columbia, MO
05.2010 - 01.2013
  • Helped grow our customer base by 10 % or more each year.
  • Increased sales and purchases of units and supplies with regular follow up calls and periodic site visits.
  • Named Top 5 Performers in our department for conversions and customer service.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Motivated employees to increase productivity and maximize service quality with hands-on leadership style.

Education

Bachelor of Arts - Business Management

University Of Missouri - Columbia
Columbia, MO
01.2007 - 01.2012

Skills

Communication, Decision making, Conflict Resolutionundefined

Accomplishments

  • I am committed to providing high-quality customer service and salesexpertise to deliver effective solutionsto problems.
  • By communicating andshowing how personable andprofessional I handle situations underpressure in a professional nature.
  • Asiawpsmart@gmail.com573-825-7219lLinkedin.com/in/asia-walker-6a4b8616bLink to other online properties:Portfolio/Website/BlogVOLUNTEEREXPERIENCEORLEADERSHIP.
  • Boys & Girls club yearly whileparticipating in track and fieldduring college.
  • Big brother and big sister.
  • Program2.

Interests

Entrepreneurship

Sports, arts, music, writing, and teaching

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Online Beauty & Cosmetics Brand-CEO & Owner

I am a Licensed MUA and lash tech who started off taking Freelance Projects and decided to start coaching individuals on sharpening up on their craft and skills of Makeup Application.

I then began teaching 1 on 1 classes in person and virtually.

Since Covid-19 began I have been doing things virtually and creating E books.

I decided in 2018 to launch my first Online Cosmetic Beauty brand and since then relaunched in November of 2020 adding vegan skin care products as well as other items accessories and retail items that compliment my brand.

Quote

"Carpe Diem" which means "Seize The Day"
Horace's work Odes (23 BC)

Software

Word Document

Excel

Microsoft Power Point

Timeline

Project Lead | Storagemart

StorageMart
05.2013 - 01.2016

Assistant 3rd Key Lead|

Coach
01.2013 - 01.2015

Lead Intern-Leadership Development-Insurance

Shelter Insurance Companies
05.2011 - 09.2013

Call Center Lead

Phonesmart
05.2010 - 01.2013

Bachelor of Arts - Business Management

University Of Missouri - Columbia
01.2007 - 01.2012
Asia Walker