Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Asia Whitson

Birmingham,AL

Summary

Detail-oriented claims analyst specializing in risk management and insurance regulations. Proven ability to negotiate settlements and conduct thorough investigations, ensuring accurate claims processing and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Kemper Insurance
Birmingham, Alabama
06.2019 - Current
  • Evaluated insurance claims for accuracy and adherence to company policies.
  • Reviewed medical records and repair estimates to determine claim validity.
  • Conducted thorough investigations of claims through report analysis and interviews with relevant parties.
  • Negotiated settlements with clients to resolve claims promptly.
  • Collaborated with policyholders to collect essential documentation and information.
  • Documented all claim activities and decisions in internal systems for accurate record-keeping.
  • Worked collaboratively with team members across multiple departments to identify process improvement areas.
  • Executed special projects as directed by management, ensuring timely completion.

Education

Bachelor of Science - Insurance And Risk Management

Troy University
Troy, AL
05-2019

Associate of Science - Accounting

Snead State Community College
Boaz, AL
05-2016

High School Diploma -

Shades Valley High School
Irondale, AL
05-2014

Master of Science - Human Resources Management

Troy University
Troy, AL
03-2026

Skills

  • Claims analysis
  • Risk management
  • Insurance negotiation
  • Data interpretation
  • Project management
  • Medical terminology
  • Customer service and communication

Certification

Alabama Insurance License (11 states)

Timeline

Kemper Insurance
06.2019 - Current

Bachelor of Science - Insurance And Risk Management

Troy University

Associate of Science - Accounting

Snead State Community College

High School Diploma -

Shades Valley High School

Master of Science - Human Resources Management

Troy University
Asia Whitson