Asia Williams
Honolulu,HI
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues. Enthusiastic and disciplined candidate successful at managing multiple priorities with a positive attitude and experience working in many high volume fast-paced work environments. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Honolulu, United States
11.2022 - Current
- Listened carefully to customer requests and created personalized delicious beverages which increased sales
- Upsold several variations of add-ons for both drinks and food which helped
- Elevated customer loyalty by using strong communication and compassionate abilities to resolve any customer problems
- Consistently sell additional add-ons to the drinks that result in a 10-20% additional profit per drink
- Memorized 100+ customer names and exact food/drink order with customizations
Administative Assistant
Hawaii's Electricians Training Fund
Honolulu, United States
02.2022 - 05.2022
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Provide ongoing administrative support to training coordinators, driving organizational success through the management of daily operations and special projects.
- Manage calendars, strategically coordinating meetings, appointments, events, and travel arrangements.
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Upkeep and maintained apprentices' files for hundreds of apprentices and journeymen
Medical Assistant
TLC Medical Center
Honolulu, United States
05.2021 - 01.2022
- Responsible for scheduling appointments, verifying insurance information, maintaining medical records, processing patients,reminder calls, and checking in/out 30+ patients daily.
- Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, faxing, answering phones and data entry.
- Generate orders for diagnostic screenings and tests, such as mammograms, CT scans and x-rays
- Obtained patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with doctor to provide best care.
Clinical Assistant
Hawaii's Diagnostic Radiology Services
Honolulu, United States
12.2020 - 04.2021
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Monitored, tracked, and conveyed important patient information to health care staff to optimize treatment planning, care, and delivery to ensure the safety for all people.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making sure safety is the top priority.
- Optimized efficiency by passing out paperwork to patients and ensuring their paperwork was turned in at the front desk, assisting patients when needed.
- Educated and trained five clinical assistants.
Education
High School Diploma -
Kaiserslautern High School
Kaiserslautern, Germany07.2020
Skills
- Sales Expertise
- Team Player
- Solid Problem Solver
- Exceptional Customer Service
- Suggestive Selling
- Serve Customer Needs
- Adaptable and Flexible
- Microsoft Office (Word, Excel, PowerPoint,Outlook,Publisher) Adobe (Photoshop, Indesign), Google platforms
- Experience and familiarity with salesforce, salesloft, and hubspot
Certification
Course Careers Sales Development Representative Certification
https://profile.coursecareers.com/asia.williams
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Barista
Starbucks
11.2022 - Current
Administative Assistant
Hawaii's Electricians Training Fund
02.2022 - 05.2022
Medical Assistant
TLC Medical Center
05.2021 - 01.2022
Clinical Assistant
Hawaii's Diagnostic Radiology Services
12.2020 - 04.2021
High School Diploma -
Kaiserslautern High School