Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Whole Food Market
06.2023 - Current
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Streamlined checkout process for increased efficiency and reduced waiting times.
Receiving Captain
Macys Logistics
10.2022 - 02.2023
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Receiving Team Member
Macys Logistics
10.2021 - 10.2022
Enhanced warehouse efficiency by accurately processing inbound shipments and verifying product information.
Maintained a clean and organized receiving area, ensuring smooth operations and easy access to products.
Collaborated with team members to unload trucks, inspect merchandise, and quickly resolve discrepancies or damaged items.
Ensured accurate product labeling and tagging for seamless integration into inventory management systems.
Secretary
Karen’s Concrete Services LLC
09.2020 - 09.2021
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed filing system, entered data and completed other clerical tasks.
Generated invoices upon receipt of billing information and processed credit card orders.
Certified Nursing Assistant
Landmark Nursing Center Of Hammond
04.2020 - 09.2020
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.