Asia Wislon
Pahokee,FL
Summary
- Compassionate Residential Youth Care Worker experienced in behavioral management and crisis intervention. Achieved positive outcomes through empathy, communication, and patience while fostering growth among youth.
- Practical experience in phlebotomy includes expertise in blood collection techniques and patient care, contributing to patient safety and accuracy in lab test results.
Overview
1
1
Certification
13
13
years of post-secondary education
8
8
years of professional experience
Work History
Youth Care Worker
Palm Beach Youth Academy ROP
West Palm Beach, Florida
12.2025 - 08.2026
- Oversaw daily activities for youth in residential program, ensuring engagement and safety.
- Led group discussions to foster social skills and teamwork among participants.
- Oversaw daily activities for youth, ensuring engagement and compliance with safety protocols. for youth in a residential program.
Transportation Support Specialist
Eckerd Connects
West Palm Beach, FL
08.2024 - 08.2025
- Transport youth to and from service(s).
- Documented daily, weekly, and monthly notes on youth progress and activities.
- Compiled daily, weekly, and monthly reports to summarize youth activities and outcomes.
Youth Mentor
Lutheran Services Florida
West Palm Beach, FL
05.2023 - 09.2023
- Youth daily checks, Prepared meals for youth program participants, Cleaned facilities to ensure a healthy environment, Provided transportation for youth to various activities, mentoring, Supervised youth during activities to ensure safety, Performed additional responsibilities as required.
- Mentored youth through structured programs and activities.
- Facilitated workshops on life skills and personal development.
- Collaborated with families to create supportive environments.
Youth Development Professional
Boys and Girls Club
Jacksonville, FL
08.2022 - 04.2023
- Check kids iand n out
- Distributed snacks and dinner during enrichment programs to provide nourishment for participants.
- Organized community service projects to encourage civic engagement among participants.
- Check kids iand n out
- Pass out snack & dinner Enrichment programs
- Maintained accurate records of participant attendance and program participation data.
Customer Service Representative
ERC
Jacksonville, FL
05.2022 - 06.2022
- Assisted customers with inquiries and resolved issues promptly.
- Provided customer service in home mortgage department
- Processed orders efficiently using company-specific software.
- Maintained accurate customer records in the database.
Security Officer
Allied Universal
Jacksonville, FL
02.2019 - 01.2020
- Observed and reported activities to relevant stakeholders.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter unauthorized access and detect suspicious activity.
- Responded promptly to alarms and incidents, providing immediate assistance as needed.
Sales Associate
Jimmy Jazz
Jacksonville, FL
03.2019 - 05.2019
- Clean up, Sweep, put shoes back and fold up clothes, Welcomed customers upon entry.
- Greeting customers, Cleaning & Washing Dishes, Cooking & Prepping Food, Cashier
Crew Member
WENDY'S
Jacksonville, FL
04.2018 - 06.2018
- In Drive-Thru and Front, and closing the store.
- Cashier
- Money Management
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment to prepare food items according to standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
Phlebotomist Intern
CSL Plasma Center
West Palm Beach, Florida
01.2026 - 08.2026
- Collected blood samples from donors following safety protocols.
- Prepared and labeled samples for laboratory testing accurately.
- Verified patient information prior to specimen collection.
- Educated donors on donation procedures and post-donation care.
- Provided excellent customer service to donors during visits.
- Collaborated with team members to ensure smooth operations daily.
- Maintained accurate records of patient information and test results.
- Administered medications according to physician or nurse practitioner instructions.
Education
Associate of Science - Degree
Edward Waters College
Jacksonville, FL 08.2017 - 09.2026
DIPLOMA -
PAHOKEE-SENIOR HIGH SCHOOL
Pahokee, FL 08.2013 - 05.2017
Skills
- Security
- CPR
- Customer Service
- Surveillance
- Retail Sales
- Cash Handling
- Intelligence Experience
- Loss Prevention
- Mentoring
- Organizational skills
- Communication skills
- Computer skills
- Call center
- Leadership
- Supervising experience
- Shift management
- Childcare
- Program management
- Microsoft Word
- Medical records
- Research
- HIPAA
- Microsoft Office
- Typing
- Medical collection
- Quick service & fast-food restaurant
- Café
- Direct support
- Patient transport
- Safety procedures
- Team collaboration
- Time management
- Feeding assistance
- First aid and safety
- Mobility activities
- Toileting assistance
- Medication organization
- Client documentation
- Bedside care
- Light housekeeping
- Medication administration
- Meal preparation
- Clinical documentation and reporting
- Behavior redirection
- Vital signs monitoring
- Behavioral support
- Housekeeping
- Specialized dietary needs
- Patient care
- Transportation assistance
- Crisis intervention
- Case management
- Emotional support
- Dressing assistance
- Schedule management
- Care plan management
- Medical terminology and equipment
- Patient transportation
- Personal care services
- Documentation
- Youth mentoring
- Behavioral management
- Report writing
- Customer service
- Patient support
- Staff management
- Personal protective equipment usage
- Specimen collection and storage
- Blood collection
- Laboratory procedures understanding
- Specimen labeling procedures
- Blood culture collection
- Specimen handling
- Specimen preparation
- Recording data
- Patient confidentiality
- Blood collection techniques
- Medical records maintenance
- Medical office administration
- Medical terminology
- Blood transfusions
- Sample and specimen collection
- Donor screening
- Health and safety
- Syringe method
- Venipuncture and capillary puncture
- Butterfly needle technique
- Order of draw
- Medical records handling
- Venipuncture expertise
- Skin puncture
- HIPAA compliance
- Infection control
- Proper labeling
- Capillary puncture
- Patient preparation
- Patient assessment
- On-site testing
- Sanitation and sterilization
- Heartsaver CPR AED (CPR AED)
Certification
- HHA Certification
- First Aid Certification
- Driver's License
- CPR Certification
- BLS Certification
- Class D Security
- Certified Phlebotomy Technician
Additional Information
Microsoft Word, Fast Learner
Timeline
Phlebotomist Intern
CSL Plasma Center
01.2026 - 08.2026
Youth Care Worker
Palm Beach Youth Academy ROP
12.2025 - 08.2026
Transportation Support Specialist
Eckerd Connects
08.2024 - 08.2025
Youth Mentor
Lutheran Services Florida
05.2023 - 09.2023
Youth Development Professional
Boys and Girls Club
08.2022 - 04.2023
Customer Service Representative
ERC
05.2022 - 06.2022
Sales Associate
Jimmy Jazz
03.2019 - 05.2019
Security Officer
Allied Universal
02.2019 - 01.2020
Crew Member
WENDY'S
04.2018 - 06.2018
Associate of Science - Degree
Edward Waters College
08.2017 - 09.2026
DIPLOMA -
PAHOKEE-SENIOR HIGH SCHOOL
08.2013 - 05.2017