Asiah Joseph
Decatur,GA
Summary
I am a dedicated person who strive to provide skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Skilled in providing critical support to blood donation drives and coordinating with medical staff. Placed significant emphasis on donor comfort and safety, while maintaining strict adherence to health and safety regulations. Demonstrated strong skills in donor data management, ensuring accurate record keeping. Contributed significantly to creating a supportive environment for donors thereby increasing repeat donations.
Overview
4
4
years of professional experience
Work History
Phlebotomist
CSL Plasma
Decatur, GA
06.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
Donor Support Technician
CSL Plasma
Decatur, GA
10.2023 - 06.2024
- Provided customer service to donors by answering inquiries and resolving issues in a timely manner.
- Assisted with the donation process, including verifying donor information and confirming donations were received.
- Processed incoming donations using specialized software, ensuring accurate recording of all data points.
Quality Assurance Technician
Home Chef
Lithia Springs, GA
10.2022 - 06.2023
- Performed detailed inspections of products to ensure compliance with quality standards.
- Monitored production processes to identify any potential quality issues.
- Developed and implemented inspection procedures for incoming materials.
Cashier
Publix
Dunwoody, GA
08.2021 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
Production Worker
Home Chef
Lithia Springs, GA
03.2022 - 10.2022
- Assisted in setting up production lines for manufacturing processes.
- Stacked boxes onto pallets in an efficient manner.
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
Team Member
Stone Mountain Park
Stone Mountain, GA
09.2020 - 01.2021
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA05-2021
Skills
- Blood collection
- Paperwork Processing
- Infection Control
- Donor screening
- Venipuncture
- Data Entry
- Payment Processing
- Returns processing
- Customer Assistance
- Retail Merchandising
- Cash Drawer Balancing
- Cleaning and sanitizing
- Order Taking
- Filing and data archiving
- File Management
- Proficient with [Database]
Languages
English
Professional
Timeline
Phlebotomist
CSL Plasma
06.2024 - Current
Donor Support Technician
CSL Plasma
10.2023 - 06.2024
Quality Assurance Technician
Home Chef
10.2022 - 06.2023
Production Worker
Home Chef
03.2022 - 10.2022
Cashier
Publix
08.2021 - 06.2023
Team Member
Stone Mountain Park
09.2020 - 01.2021
High School Diploma -
Stone Mountain High School