Asiah Carter

Work History

Gusto

10.2024 - 03.2025

Open enrollment periods for small business insurances. FSA/HSA account implementation. Company health insurance renewals, federal and/or state continuations. medical/ insurance terminology. Order verifications. Data entry, record keeping and documenting.
Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
Reviewed and corrected claim errors to facilitate smooth processing.
Assisted with billing inquiries and insurance verification, resulting in a smoother financial experience for patients.

PharmScript, LLC

04.2023 - 05.2024

Increased pharmacy productivity by effectively prioritizing tasks and maintaining focus on time-sensitive assignments.
Collaborated with pharmacists to address discrepancies or issues related to prescriptions, demonstrating strong problem-solving skills.
Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
Ensured regulatory compliance with HIPAA guidelines and other relevant laws, protecting patient privacy while handling sensitive medical data.
Reduced data entry errors through meticulous attention to detail and thorough review of entered information.
Streamlined workflow for pharmacists by efficiently managing electronic prescription records and drug refill requests.
Facilitated timely order processing by promptly entering customer information and medication details into the database.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions, SIG Text.

TempTrack Transportation, LLC

12.2021 - 04.2023

Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Met customer call guidelines for service levels, handle time and productivity.
Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
Reduced operational costs by negotiating competitive rates with carriers and optimizing route planning.
Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.

Public Partnerships LLC

02.2020 - 06.2020

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

B&B Transportation, LLC

08.2009 - 01.2020

Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
Directed shipping and receiving of wide range of products daily.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Coordinated driver dispatch to accomplish daily delivery requirements.
Resolved shipping discrepancies by coordinating customer and courier communications.
Monitored logistics performance and identified improvement opportunities.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Developed strong relationships with vendors, leading to improved pricing and service levels.
Negotiated transportation and logistics contracts to reduce shipping costs.