Robert Cheady Quiyea jr
Philadelphia,PA
Summary
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Excellent work ethic and attendance record
Overview
8
8
years of professional experience
Work History
Staff Member
Coinsville Luxury Hotel
Monrovia Liberia
02.2021 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Sales Associate
Harbel Supermarket
Monrovia, Montserado
04.2016 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Conakry Refuse School
Conakry Guinea06-2009
Skills
- Friendly, positive attitude
- Computer skills
- Time management
- Flexible and adaptable
- Problem-solving
- Calm under pressure
- Leadership
- Attention to detail
- Active listening
- Dependable and responsible
- Decision-making
- Critical thinking
Languages
English
Full Professional
Education and Training
other
References
References available upon request.
Timeline
Staff Member
Coinsville Luxury Hotel
02.2021 - 09.2024
Sales Associate
Harbel Supermarket
04.2016 - 12.2020
High School Diploma -
Conakry Refuse School