Asiatu Jalloh
Brooklyn Park,USA
Summary
Detail-oriented and organized Administrative Assistant with a background in healthcare as a Certified Nursing Assistant (CNA). Proven ability to efficiently handle administrative tasks, maintain confidentiality and communicate effectively. Possess strong problem-solving skills, a compassionate approach, and experience in fast-paced environments. Adept at managing patient records, scheduling, and supporting healthcare teams, focusing on improving workflow and maintaining professional standards.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Aim (African International Market)
11.2023 - Current
- Provided administrative support, including menu preparation and data entry
- Tracked and ordered sales supplies as needed
- Managed the sales area, greeting customers, answering phones, and handling online sales
- Utilized CRM software for accurate customer data entry
- Coordinated with departments to ensure efficient operations and address customer needs
- Assisted in preparing sales reports and maintaining sales records
Cashier
African International Market
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Administrative Assistant (Freelance)
232 Consulting Group
02.2024 - 06.2024
- Prepared and edited PowerPoint presentations
- Organized and managed meetings
- Managed Google Sheets and handled client inquiries
- Conducted written communication such as email responses and talking points
- Coordinated and planned organizational events
- Supervised and engaged employees
- Scheduled travel for staff retreats and top managers
- Engaged with internal and external stakeholders
- Led and coordinated various client and employee engagement events
- Acted as a public relations liaison between the organization and clients
Head of Operations
Sudu Salone
07.2021 - 12.2022
- Provided administrative support to senior management, handling daily operations, scheduling, and correspondence
- Managed appointment calendars, organized meetings, and coordinated office logistics
- Prepared and maintained confidential documents, including patient and employee records
- Conducted data entry tasks with a focus on accuracy and efficiency, ensuring the timely completion of assignments
- Communicated effectively with internal and external stakeholders to ensure smooth office operations
- Assisted with special projects and developed filing systems to improve workflow and productivity
Education
B.Sc (Hons) - Information Technology
JJ School Of Technology
Brooklyn Park, Minnesota04.2024
B.Sc (Hons) -
Limkokwing University Of Creative Technology
06.2020
Skills
- Office Administration
- Communications & Interpersonal Skills
- Front Desk Management
- Data Entry & CRM Software Problem Resolution
- Strategic Planning & Analytical Skills
- Outlook (Calendar and email)
- Spread Sheet management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project Management
- Confidentiality and HIPAA Compliance
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Data entry
- Computer skills
- Office administration
- Administrative support
- Customer and client relations
Certification
- Professional Skills Program, Understanding Conflicts, Team Communication, Time Management & Workplace Ethics, Afriqia HR Solution, 04/01/21
- CNA Certification (State Board)
- CPR & First Aid Certification
Timeline
Administrative Assistant (Freelance)
232 Consulting Group
02.2024 - 06.2024
Sales Associate
Aim (African International Market)
11.2023 - Current
Cashier
African International Market
03.2022 - Current
Head of Operations
Sudu Salone
07.2021 - 12.2022
B.Sc (Hons) -
Limkokwing University Of Creative Technology
- Professional Skills Program, Understanding Conflicts, Team Communication, Time Management & Workplace Ethics, Afriqia HR Solution, 04/01/21
- CNA Certification (State Board)
- CPR & First Aid Certification
B.Sc (Hons) - Information Technology
JJ School Of Technology
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