Asif Iqbal

Responsible for looking after the food service operation with the support of a team of 26 frontline associates. Millennium Specialized Hospital Ltd. started its operation in 2022, the expansion of the former establishment known as Millennium Heart & General Hospital Ltd. The hospital is equipped with 100 beds along with 60 sitting Sky Cafeteria and a coffee shop.

• Successfully led and implemented the full pre-opening setup of food service operations with SOP.
• Conferring with the chef and dietitian regarding the items on the day’s menu.
• Participating to maximize profitability without sacrificing quality.
• Negotiating the best deal with every kind of supplier.
• Inspecting goods deliveries to make sure it correct and of the highest quality.
• Monitoring that customers are served quality food on time.
• Dealing with customer queries and complaints quickly and tactfully.
• Ensuring that the meals suit the specific needs of the patient's diet order.
• Ensuring safe and hygienic working practices, such as HACCP, FIFO, QA, and Pest Control, are consistently implemented.
• Recruiting, training, and managing service and kitchen staff.

Responsible to look after the cafeteria service operation of the Millennium Heart & General Hospital Ltd. started in 2004 with 40 beds in the Hospital and 30 sittings Guest Cafeteria.

• Supervising a group of professional staff in a cafeteria.
• Handling electric cash register, 3S software, receipts, and cash.
• Consult with the chef to plan healthy and cost-effective menus.
• Make ensure all staff is fully trained in food safety and kitchen sanitation regulations.
• Keeping staff motivated to provide the highest standard services.
• Ensuring the guest is satisfied with the best service.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Managing stock control, inventory & budgets.
• Handling customer complaints and resolving issues related to food quality.
• Assisting with the promotion of various cafeteria or company initiatives.

• Welcome guests and promptly attend to tables.
• Share your menu knowledge to assist guests with questions and special requests.
• Serve food and beverages to guests, making recommendations if needed.
• Record transactions in the MICROS system correctly and in a timely.

• • Ensuring doughnuts are made to the specification at the correct times.
  • Measuring and mixing appropriate ingredients as per Krispy Kreme specifications.
  • Ensure that every doughnut is produced to the highest standard, meeting customers` expectations.
  • Assist the Production supervisor and other Team members with planning stock levels and how to produce doughnuts.
  • Working at a fast pace to ensure meeting all delivery deadlines.
  • Deliver optimum performance levels and be willing to provide feedback on how to do things better, faster and more effectively.
  • Experience in operating machinery, equipment or processes within a manufacturing environment.
  • Understand the production plan and what responsibilities to have on each shift.
  • To actively participate and contribute to optimizing cross-functional working practices and procedures.
  • Actively adhere to health and food safety processes.