ASIFUDDIN SHAIKH
Streamwood,USA
Summary
Detail-oriented Windows Administrator with expertise in identity and access management (IAM). Proven ability to analyze user permissions, implement security protocols, and collaborate with IT teams to ensure a secure and compliant environment. Adept at optimizing access controls and streamlining identity management processes. Seeking to leverage IAM expertise and analytical skills in a dynamic IAM Analyst role.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Windows Admin (IAM)
Proctor Loan Protector
08.2023 - Current
- Managed full user lifecycle via Active Directory and AD Manager Plus
- Created user accounts using RBAC templates to ensure proper access permissions
- Executed timely account deactivations following security protocols
- Verified complete access removal across all systems post-termination
- Generated access reports to identify security risks and permission anomalies
- Conducted quarterly privileged access reviews for compliance purposes
- Monitored inactive accounts, flagging 25+ dormant accounts monthly
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Collaborated with cross-functional teams to ensure seamless integration of IAM solutions into existing infrastructure.
IT Support Engineer (Contractor)
Kelly Services, working as a contractor for Logicalis Inc.
12.2022 - 08.2023
- Diagnosed and resolved technical issues, showcasing strong problem-solving skills in various hardware, software, and network-related areas.
- Utilized remote desktop software, including Bomgar, to troubleshoot hardware and software issues effectively and efficiently.
- Managed user accounts and permissions in various systems and applications, ensuring accuracy and security using directory services such as Active Directory, Azure Active Directory, and AWS Directory Service.
- Provided technical support for mobile devices, utilizing mobile device management software such as Microsoft Intune and other MDM solutions.
Tech Support - Tier 2
Sutherland Global Services
04.2014 - 11.2022
- Troubleshot and diagnosed technical issues, demonstrating expertise in network connectivity, hardware, software, and power-related problems.
- Collaborated with field technicians to resolve installation and WAN issues, emphasizing teamwork and effective communication.
- Diagnosed and resolved network problems, showcasing proficiency in managing LAN, WAN, and fiber-optic connectivity.
- Supported VoIP troubleshooting and issue resolution, highlighting experience with various communication technologies.
Education
Associate of Arts - Business
Fanshawe College
London, ON12.2021
Skills
- Directory services (Active Directory, LDAP)
- Windows Server
- PowerShell
- Azure (Entra ID)
- Networking
- Virtualization (Hyper-V)
- Service Now
- Problem-solving
- Teamwork and collaboration
Timeline
Windows Admin (IAM)
Proctor Loan Protector
08.2023 - Current
IT Support Engineer (Contractor)
Kelly Services, working as a contractor for Logicalis Inc.
12.2022 - 08.2023
Tech Support - Tier 2
Sutherland Global Services
04.2014 - 11.2022
Associate of Arts - Business
Fanshawe College
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