Asija Lefever

As a Warehouse Team Lead.

•Supervise and coordinate the activities of warehouse staff, including picking, packing, shipping, and receiving.

•Plan and prioritize work assignments for the team to ensure optimal workflow and productivity.

•Train and develop team members on proper warehouse procedures, safety protocols, and company policies.

Monitored operations for accurate inventory control through SOP enforcement.

•Coordinate with other departments, such as procurement, logistics, and customer service, to ensure smooth operations and timely order fulfillment.

•Oversee inventory management and conduct regular cycle counts and audits to ensure inventory accuracy.

•Identify areas for process improvement and implement efficient warehouse practices to enhance productivity and cost-effectiveness.

•Ensure compliance with health and safety regulations and maintain a clean and organized warehouse environment.

•Resolve any issues or conflicts that arise within the team and address performance concerns through coaching and mentoring.

•Prepare regular reports on warehouse performance, including productivity metrics, inventory levels, and order fulfillment rates.

As a Wave Clerk I was primarily responsible for managing the flow of orders within a warehouse by grouping them into "waves" for efficient picking and packing, ensuring timely fulfillment of customer orders by monitoring and coordinating the process through a warehouse management system

Key Responsibilities were

•Order processing:Reviewing incoming customer orders, assigning them to designated waves based on priority and shipping deadlines.

•Wave planning:Creating and optimizing wave schedules to maximize warehouse efficiency.

System management:

•Utilizing the WMS to generate pick lists, track order status, and identify potential issues within the wave.

Communication:

•Collaborating with pickers, packers, and shipping teams to ensure smooth order flow within the wave.

Data analysis:

•Monitoring key metrics like order completion rates and identifying areas for improvement within the wave process.

•Issue resolution:Addressing any discrepancies or problems that arise during the wave, such as missing items or incorrect addresses.

• Played a key role in staff training and fostering a collaborative environment
• Liaised with other departments for seamless logistics integration
• Strategically planned resources to enhance productivity and reduce operational costs
• Mentored new staff, improving team skills and production line performance
• Monitored inventory precisely, ensuring optimal supply levels for uninterrupted production
• Led continuous improvement efforts, significantly elevating customer satisfaction and process integration
• Boosted staff performance by mentoring, focusing on collaborative skill enhancement

• Exceeded productivity targets consistently
• Resolved order and inventory discrepancies
• Promoted a secure work environment through safety protocol adherence
• Enhanced inventory accuracy by adept use of warehouse tools, surpassing targets
• Boosted fulfillment efficiency, consistently surpassing productivity goals
• Aided team in refining order accuracy, ensuring top-notch customer service
• Streamlined order processing, significantly lifting fulfillment center's success
• Elevated order fulfillment rates by optimizing workflow efficiencies

Ensured accurate sorting and distribution of mail by destination and type.

•Operating mail processing equipment: Setting up and running automated mail sorting machines, letter openers, postage meters, and other mail handling equipment.

•Mail sorting and distribution: Accurately sorting mail based on zip codes, delivery addresses, and mail class (first class, bulk, international).

•Quality control: Verifying the accuracy of processed mail by checking for correct barcodes, number of pages, and inserts.

•Maintenance and troubleshooting: Performing routine cleaning and maintenance on mail processing equipment, identifying and resolving common issues like jams or misfeeds.

•Data tracking: Maintaining records of mail volume, processed mail batches, and operational data.

Compliance with postal regulations: Following USPS guidelines regarding mail handling, labeling, and postage.

•Safety procedures: Adhering to all safety protocols in the mailroom environment.