Asima Gary
Sandy Springs,GA
Summary
Hi, my name is Asima Gary. I am a very hardworking woman, I love to communicate with people. I'm highly motivated and my experience being a front agency before providing excellent customer service and support. I am genuinely hardworking ,I am a very well-minded person who loves to multi-task, and I love to interact with customers.Im Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Beauty Salon Assistant Manager
Nimah Vision LLC
Norcross
01.2024 - 03.2024
- I am a very professional entrepreneur
- I love to organize promotion to boost product sales, i build , develop and [provide coaching improving service quality, I clean areas around making sure is no dirty spot, i do laundry during the day - night time, I greeted guests area to promote a comfortable relaxing environment, I'm a good listener and I follow direction very well,Im very understanding strong customer services in the beauty industry's have great technical and computer skills
- Communicated regularly with customers to gain insights into their needs.
- I have the ability to multitask and work in a positive environment
- I answered any calls on the telephone for whoever wants to book an appointment for the service
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Front Agency
Hilton Hotel
Atlanta
02.2023 - 08.2023
- I have prioritized creating a welcoming environment for customers
- I have experience in demonstrating demographics information, and looking through checking in and checking out processes and managing cash registration and scheduling for people rooms
- In my career, I'm very successful managing multiple responsibilities
- I am confident that my skills improved customer service
- I process answering phone calls, resolving any guests' problems, and I'm good at finding able to solve any problem
- I build good relationships with people to welcome them in the Hilton hotel, I organize in every area, I check and see if there are no dirty areas around
- Processed payments for services rendered by the agency.
- Communicated with customers and employees to answer questions or explain information.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided reception duties such as answering phones, responding to emails and greeting visitors.
- Operated cash register to process cash, check, and credit card transactions.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Room Attendant
Residence
Gwinnett
03.2020 - 06.2020
- I'm very highly motivated and I'm a very detailed person with over 5 years
- Over my experiences, I maintain cleaning services
- I have a very good high standard of cleanliness, ensuring guests,and I'm in a very challenging position at a residence where I can create my skills in a comfortable, clean, and inviting environment for guests
- Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Delivered extra linens, paper products and toiletries to guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Reported damage or theft of hotel property to management.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Education
High School Diploma -
Jonesboro High School
Atlanta05.2023
Skills
- Communication
- Multitasking
- Computer skills
- Active listening
- Teamwork
- Customer relationship management
- Good Time management
- Marketing skills
- Product and service knowledge
- Operations Management
- Negotiation
- Money Handling
- Financial Management
Awards
Certification Nail Technician
Timeline
Beauty Salon Assistant Manager
Nimah Vision LLC
01.2024 - 03.2024
Front Agency
Hilton Hotel
02.2023 - 08.2023
Room Attendant
Residence
03.2020 - 06.2020
High School Diploma -
Jonesboro High School