ASIMA MOHANTY
Frisco,TX
Summary
Experienced and strategic Product Owner with 14+ years of delivering technology solutions in the utilities sector, specializing in vegetation management, asset operations, and field service optimization. Proven success in leading Salesforce Field Service implementations and driving agile product development across cross-functional teams. Adept at translating complex operational needs into scalable digital products that improve safety, compliance, and efficiency. Trusted partner to stakeholders across electric and gas utilities, with a strong track record of delivering measurable business outcomes.
IT professional skilled in managing product lifecycles and driving development teams to deliver high-impact solutions. Expertise includes stakeholder management, agile methodologies, and prioritizing product backlogs. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Known for excellent communication, problem-solving abilities, and strategic thinking.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Product Owner
Pacific Gas & Electric Company
12.2024 - Current
- Led the development of the OTR (Operational Tree Registry) application as a strategic reinvention of the One VM platform to streamline vegetation management field operations.
- Partnered closely with engineering, architecture and business teams to ensure scalable, compliant and high-impact implementation.
- Ensuring continuous improvement through feedback loops, defect triage, and performance analytics
IT Product Owner
Pacific Gas & Electric Company
04.2022 - 11.2024
- Defined and communicated product vision for Salesforce Field Service implementation supporting Vegetation Management.
- Led backlog grooming, prioritization, and sprint planning aligned with business value and user needs.
- Conducted workshops, fit-gap analysis, and stakeholder reviews to refine requirements and ensure alignment.
- Established acceptance criteria and validated deliverables against business objectives.
- Built knowledge repositories and dashboards to support operational excellence and data transparency.
- Managed post-production feedback loops and defect triage to drive continuous improvement.
Salesforce Consultant
Pacific Gas & Electric Company
12.2021 - 04.2022
- Supported transition to Salesforce Field Service for Vegetation Management.
- Facilitated requirement gathering, solution design, and user story creation.
- Led knowledge sharing sessions and vendor demos to align teams on solution capabilities.
- Delivered post-deployment support and defect resolution.
Salesforce Consultant
Altice USA
05.2021 - 11.2021
- Migrated Field Service Management from Click Software to Salesforce Field Service.
- Owned end-to-end SDLC activities including requirements, configuration, testing, and deployment.
- Delivered training and documentation to support user adoption and system integration.
Business Analyst
Eversource Energy
03.2017 - 05.2019
- Implemented Maximo with middleware integration, supporting asset and work management.
- Led requirement workshops, functional design, and stakeholder walkthroughs.
- Supported data migration, testing, and deployment planning.
Techno-functional Consultant
PNM Resources – TNMP
07.2012 - 05.2013
- Maintained Itron Meter Data Management system and led defect analysis and resolution.
- Led a maintenance team to ensure proper functioning of the Itron MDM System and correct processing of critical business data with zero or minimal data loss.
- Supported hotfix installations, regression testing, and dashboard development.
Senior Consultant
San Diego Gas & Electric (SDG&E)
03.2008 - 01.2012
- Reviewed and validated business and systems requirements. Identified opportunities for business process improvements in consultation with business and technical stakeholders.
- Documented functional and non-functional requirements, functional design specification
- Coordinated with multiple stakeholders for formulating the Integration Test Plan
- Application/Integration Test Execution
- Was responsible for Project Status tracking and reporting to the Program Manager
- Participated in beta testing of the ITRON IEEE Application
- Analyzed the product deficiencies and worked with the development of the product.
Java/Smalltalk Developer
Florida Power & Light
04.2005 - 02.2008
- Conducted detailed requirement Analysis.
- Created case diagrams, detail functional requirements and fit gap analysis document and review with stakeholders to address the gaps through configuration changes.
- Reviewed and validated business and systems requirements. Identified opportunities for business process improvements in consultation with business and technical stakeholders.
- Documented functional and non-functional requirements, functional and technical design specification.
- Was responsible for the coding & Unit Testing of assigned functional unit.
- Developed test scripts and conducted functional unit testing, system Integration testing (SIT) Tracking and monitoring the activities of team
- Coordinated with the offshore team for execution and effective hand-off.
- Collaborated with all service lines, SME’s and stakeholders to manage Service requests, incident and problems to constantly improve service quality.
Education
Bachelor of Engineering - Computer Science
BPUT University
India01.2003
Skills
- Product Strategy & Vision
- Agile Product Ownership (Scrum)
- Backlog Prioritization & Roadmapping
- Stakeholder Engagement & Communication
- Business Process Optimization
- Salesforce Field Service
- Data-Driven Decision Making (Reports/Dashboards)
- Cross-Functional Team Leadership
- UAT, Defect Triage & Release Planning
Accomplishments
- FSM System Modernization: Migrated Field Service Management from Click Software to Salesforce Field Service for Altice USA, ensuring seamless transition and user adoption. This implementation achieved stable production within 15 days and increased the field efficiency by 30%.
- Data Integrity: Resolved critical data discrepancies across three integrated systems within the One VM platform, ensuring TVAC compliance and maintaining end-to-end data integrity for vegetation management operations
Certification
- Certified Scrum Product Owner – Scrum Alliance
- Salesforce Certified AI Associate (ID#4958661)
- Salesforce Field Service Consultant (ID#22776628)
- Salesforce Service Cloud Consultant (ID#21551143)
- Salesforce Administrator (ID#21161159)
- Click Schedule Associate Consultant
- Utility Business Professional – Enerdynamics
- Advanced Metering Infrastructure – Infosys AMI CoE
- Trained Business Analyst
- Agile Methodology Training
- Salesforce Trailhead Double Ranger – 200+ Badges
Timeline
IT Product Owner
Pacific Gas & Electric Company
12.2024 - Current
IT Product Owner
Pacific Gas & Electric Company
04.2022 - 11.2024
Salesforce Consultant
Pacific Gas & Electric Company
12.2021 - 04.2022
Salesforce Consultant
Altice USA
05.2021 - 11.2021
Business Analyst
Eversource Energy
03.2017 - 05.2019
Techno-functional Consultant
PNM Resources – TNMP
07.2012 - 05.2013
Senior Consultant
San Diego Gas & Electric (SDG&E)
03.2008 - 01.2012
Java/Smalltalk Developer
Florida Power & Light
04.2005 - 02.2008
Bachelor of Engineering - Computer Science
BPUT University