I am a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Property Manager
MG Properties/ SDSU
01.2025 - Current
Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Coordinate with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Manage multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conduct regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Senior Property Manager
Blanton Turner
12.2019 - 01.2025
Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
Conducted regular property inspections to ensure compliance with safety regulations and company standards.
Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
Prepared properties annual budget, scheduled expenditures, and collected monthly rent from tenants.
Cocktail Server
Nate Jackson Super Funny Comedy Club
04.2019 - 02.2020
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
Client Manager
ReedHein and Associates
06.2019 - 12.2019
Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
Implemented new processes to streamline workflow and improve overall efficiency within the team.
Server
The Mimosa House
02.2016 - 03.2019
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Arts - Early Childhood Care And Education
Green River Community College
Auburn, WA
02-2016
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Staff management
Leasing and sales
Vendor management
Multi-family property management
Financial budgeting and reporting
Marketing and advertising
Compliance monitoring
Software utilization
Timeline
Property Manager
MG Properties/ SDSU
01.2025 - Current
Senior Property Manager
Blanton Turner
12.2019 - 01.2025
Client Manager
ReedHein and Associates
06.2019 - 12.2019
Cocktail Server
Nate Jackson Super Funny Comedy Club
04.2019 - 02.2020
Server
The Mimosa House
02.2016 - 03.2019
Associate of Arts - Early Childhood Care And Education