High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
8
8
years of professional experience
Work History
Business Development Rep - Lender Acquisition
Realtor.com
08.2020 - 06.2024
Increased client base by identifying potential customers and initiating strategic outreach.
Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Expanded business through effective network development, identifying new, and prospective clients.
Used SalesForce to handle current portfolio and prospective leads.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Remained up-to-date on industry news and emerging technologies to effectively position the company as a thought leader in its field.
Sales Development Representative
Phone Animal - The Heyl Group / Keller Williams
09.2019 - 07.2020
Increased lead conversion for the organizations - Medici and Better mortgage/ Better.com
Responsible for setting appointments, scheduling demos and closing sales with assigned clients as well as prospecting potential clients at the initial stage in the sales funnel
Managed outbound and inbound call load (80+ per day) while identifying customer needs and provide solutions
Used Salesforce CRM to keep track of client status and communicate with partner agents & mortgage firm throughout the home buying process
Maintained an average of 50 successful client referrals to partner buyers agents per month; 5 of which signed with partner agents per month
Client home purchases totaled over 2 million during tenure.
National Account Representative - Carrier Sales
Arrive Logistics - 3PL & Logistics Solutions
05.2016 - 12.2018
Built and maintained relationships with customers within a network in order to keep an established book of business
Developed a thorough knowledge of state and regional markets to competitively quote customers
Solved problems through all stages of the freight life cycle with customers: pickup, in-transit, delivery (also, after delivery) all to provide service and help carrier retention
Partnered with customer representatives to make sure customers, shippers and receivers are all serviced well
Communicated all details thoroughly with customers externally and upheld company reputation as an upstanding partner in freight
Adapted to frequent changes in priority tasks with dexterity, juggling multiple action items throughout the day
Achievements: Trusted carrier representative with dedicated lane(s) in the midwest, southeast, & west coast Competed with top carrier sales representatives within the sales team and entire company (500+ employees)
Top 70 representatives in terms of production.
Education
BBA - Management
UNIVERSITY OF MARY HARDIN-BAYLOR, Belton, TX
12.2014
Dean's List, Summer & Fall semester '13
Skills
Cold-calling
Salesforce
Relationship Building
Product expertise
Lead Development
Lead Generation
Lead prospecting
Email campaigns
Sales proposal creation
Account development
Marketing
Awards
MOST CLIENTS TAKEN CONTEST WINNER (NEW ISA'S), PHONE ANIMAL, 01/2020 & 02/2020, Successful hand offs of leads to partner real estate agents. Leads signed buyers' agreements and eventually closed on homes resulting in commission splits.
100 PERCENT CLUB, PHONE ANIMAL, 12/19, 01/20, 02/20, 05/20, Reached 100% of goal for client referrals & buyers taken.
TOP 60 SALES REP, ARRIVE LOGISTICS, 09/18, 120+ loads shipped during the month with book of business.
Timeline
Business Development Rep - Lender Acquisition - Realtor.com
08.2020 - 06.2024
Sales Development Representative - Phone Animal - The Heyl Group / Keller Williams