Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Askari Lee

Seattle

Summary

Dynamic and results-oriented professional with a proven track record at Charlie's Produce, adept in forklift operation and showcasing exceptional mentoring abilities. Excelled in enhancing order accuracy and productivity, demonstrating a strong commitment to workplace safety and team efficiency. Renowned for leveraging heavy lifting skills and fostering a collaborative environment, significantly contributing to operational success.

Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Reliable [Job Title] highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.

Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing [Number]+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting [Industry] customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Order Selector

Charlie's Produce
08.2024 - 12.2024
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

Sales Associate

Ashley Furniture Homestore
02.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Package Handler

UPS
01.2024 - 02.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Call Center Representative

MVA Solutions
05.2023 - 11.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Drivers Helper

UPS
04.2023 - 05.2023
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Lifted and carried packages weighing up to [Number] pounds.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • Displayed very good communication and customer service skills.

Package Handler

Amazon
02.2022 - 04.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Education

High School Diploma -

Augustus Hawkins High School
Los Angeles, CA
05-2022

Skills

  • Order fulfillment
  • Heavy lifting
  • Pallet arrangement
  • Forklift operation
  • Workplace safety
  • Picking accuracy
  • Loading and unloading
  • Goal oriented
  • Pallet jack operation
  • Warehouse navigation
  • Efficient packing
  • Order picking and processing
  • Mentoring and training
  • Product picking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA.
  • Hazardous Materials Handling Certificate (HAZMAT) - Department of Transportation or OSHA Authorized Providers.
  • Forklift Operator Certification - National Forklift Foundation.
  • Certified Warehouse Logistics Professional (CWLP) - International Warehouse Logistics Association (IWLA).
  • Given the job nature of Stockers and Order Fillers, many employers might not explicitly require these certifications but possessing them can demonstrate initiative, a commitment to safety standards, and readiness to take on more responsibility which might lead to career advancement opportunities within warehousing, logistics, or inventory management fields.
  • Inventory Management Certification - Association for Supply Chain Management (ASCM).
  • First Aid, CPR, AED Certification - American Red Cross.
  • Salesforce Certified Administrator
  • Autodesk Certified Professional (ACP)

Timeline

Order Selector

Charlie's Produce
08.2024 - 12.2024

Sales Associate

Ashley Furniture Homestore
02.2024 - 08.2024

Package Handler

UPS
01.2024 - 02.2024

Call Center Representative

MVA Solutions
05.2023 - 11.2023

Drivers Helper

UPS
04.2023 - 05.2023

Package Handler

Amazon
02.2022 - 04.2023

High School Diploma -

Augustus Hawkins High School
Askari Lee