Askia Russell

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

• Under the direction of the physician and/ RN I take vitals, assist with data collection, provide direct care and assist with tasks as directed.

•Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

• Welcome patients and visitors in person or on the telephone and answer question or referred inquiries.

• Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

• Maintain patient accounts by obtaining, recording, and updating personal and financial information.

•Organized activities

• Unit Inspections

• Maintain a safe supportive environment with shelter.

• Shelter management though documentation in daily log • Trains and supervises childcare staff, student assistants, and volunteers; evaluates performance; makes work assignments; monitors staff’s interaction with children; trains staff in emergency care procedures.

• Maintained attendance records

• Identified potential hazards for children by taking state regulated safety measures

•Oversaw the activities of restaurant staff

Expedited customers' orders as needed

• Conducted regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained

• Oversaw food preparation, presentation, and storage to ensure compliance with food health and safety regulations. • Checked in on dining customers to enquire about food quality and service.

• Reviewed customer surveys to develop and implement ways to improve customer service.

• Resolved customer complaints in a professional manner.

•Prepare meals and follow establishment recipes.

• Prepared ingredients, adhering to the restaurant menu and following food health and safety procedures

• Cook, clean, assist other cooks and staff and deliver food in a fast-paced.

• Managed transactions with customers using cash registers.

• Scanning goods and ensuring pricing is accurate

• Collecting payments whether in cash or credit

• Operated a POS system to itemize and complete and average of 100 customer purchases per day