Education
Certification
Affiliations
Summary
Work History
Overview
Skills
Generic

AMY ASLAKSEN

Tucson,AZ

Education

Graduate Studies - Public Administration

Florida Gulf Coast University
Fort Myers, FL

Graduate Studies - Divinity & Social Social Work

Vanderbilt University
Nashville, TN

Bachelor of Arts - Psychology

University of Connecticut
Storrs, CT
05.1992

Certification

  • Volunteer Management Certification, Center for Nonprofit Management, Nashville, TN
  • Certified Administrator of Volunteer Services, Volunteer Florida and Points of Light Foundation, Naples, FL
  • Learn To Lead Leadership Development Series, University of Florida Extension, Naples, FL

Affiliations

Alpha Phi Omega National Service Fraternity

Summary

Versatile, resourceful, and results-driven professional with exceptional qualifications and experience to support customer service activities within diverse businesses and industries. Highly skilled at performing effectively both independently and collaboratively as part of a team within demanding and fast-paced environments to complete projects and tasks while adhering to deadlines and quality standards. Motivated, self-directed, and adept at using excellent interpersonal skills to establish rapport and relationships with customers, co-workers, and management.

Work History

Private Caregiver

Self-employeed
11.2017 - Current
  • Assist client with dementia by providing ongoing, quality care
  • Support mental and physical activities to accomplish quality of life and sustain needs
  • Cook meals to support healthy nutrition
  • Engage in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assist with dressing guidance, grooming, and medication
  • Support daily hygiene needs by assisting with bathing, dressing, dental care, and personal grooming
  • Monitor overall health and well-being and note significant changes
  • Managed household tasks efficiently, creating clean and organized environment conducive to patient well-being.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services
  • Maintained ongoing education in caregiving best practices, staying current on industry standards and incorporating new knowledge into daily routines.
  • Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
  • Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
  • Managed medication schedules for multiple clients, ensuring timely administration and adherence to prescribed regimens.

Head Photo Specialist

Walgreens, Inc
11.2003 - 10.2017
  • Helped Customers make memorial displays
  • Enhanced customer satisfaction by providing high-quality photo services and accurate order fulfillment.
  • Provided comprehensive training for new employees, fostering a culture of teamwork and professionalism among staff members.
  • Resolved customer complaints quickly and professionally, maintaining high customer satisfaction despite any issues that arose.
  • Implemented inventory control measures to minimize waste and reduce overall costs associated with photo department operations.
  • Ensured compliance with all company policies, procedures, and safety regulations related to photo department operations.

Coordinator of Volunteer Services

Immokalee Housing And Family Services
01.2010 - 12.2010

● Planned and executed successful fundraising, recruitment, promotional, and community awareness events

● Maintained volunteer reporting, record-keeping and ensured adherence with State and Federal regulations

● Built rapport and relationships with families, volunteers, and staff members to facilitate positive results

● Created and implemented volunteer programs and services in collaboration with other departments

Coordinator Volunteer Services

Alive Hospice Of Nashville
05.2001 - 06.2002

● Developed internship program for developmentally disabled persons to work as office volunteers.

● Managed 150 office and patient-care volunteers

● Effectively recruited volunteers by increasing public awareness through speaking engagements

● Developed volunteer recruitment, interviewing, training and mentoring

● Delegated responsibilities and evaluated volunteer performance in accordance with Joint Commission

Transcript Evaluator

Vanderbilt University Undergraduate Admissions
11.1999 - 08.2000

Evaluated domestic and international students’ applications, including varied grade

standards and the quality of extra-curricular activities, to determine how they met

Vanderbilt’s requirements for undergraduate admissions, an important process for both

the prospective student and the university.

Assistant Manager

Regal Cinemas, Hollywood 27
10.1998 - 08.1999

Fiduciary responsibility for box office and concession revenue of a 27-screen movie theater

with a diverse employee and customer base. Trained, hired and supervised employees.

Troubleshooter for all internal functions of theater, including patron safety.

Store Manager

Blockbuster Video
02.1993 - 10.1998

Fiduciary responsibility for video retail store that earned $1 million in annual revenue with a

diverse employee and customer base. Responsible for all internal store functions, including

hiring, training and supervising employees; merchandising; and inventory control.

Developed cross-promotional campaigns with local businesses and the school system.

Trained prospective managers for other stores in district.

Overview

31
31
years of professional experience
1
1
Certificate

Skills

  • Advocate/Spokesperson
  • Supportive
  • Coalition Building
  • Recruitment
  • Marketing/Promotion
  • Mentor/Trainer
  • Team Builder
  • Creative
  • Resourceful
AMY ASLAKSEN