Education
Certification
Affiliations
Summary
Work History
Overview
Skills
Generic

AMY ASLAKSEN

Tucson,AZ

Education

Graduate Studies - Public Administration

Florida Gulf Coast University
Fort Myers, FL

Graduate Studies - Divinity & Social Social Work

Vanderbilt University
Nashville, TN

Bachelor of Arts - Psychology

University of Connecticut
Storrs, CT
05.1992

Certification

  • Volunteer Management Certification, Center for Nonprofit Management, Nashville, TN
  • Certified Administrator of Volunteer Services, Volunteer Florida and Points of Light Foundation, Naples, FL
  • Learn To Lead Leadership Development Series, University of Florida Extension, Naples, FL

Affiliations

Alpha Phi Omega National Service Fraternity

Summary

Versatile, resourceful, and results-driven professional with exceptional qualifications and experience to support customer service activities within diverse businesses and industries. Highly skilled at performing effectively both independently and collaboratively as part of a team within demanding and fast-paced environments to complete projects and tasks while adhering to deadlines and quality standards. Motivated, self-directed, and adept at using excellent interpersonal skills to establish rapport and relationships with customers, co-workers, and management.

Work History

Private Caregiver

Self-employeed
Tucson
11.2017 - Current
  • Assist client with dementia by providing ongoing, quality care
  • Support mental and physical activities to accomplish quality of life and sustain needs
  • Cook meals to support healthy nutrition
  • Engage in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assist with dressing guidance, grooming, and medication
  • Support daily hygiene needs by assisting with bathing, dressing, dental care, and personal grooming
  • Monitor overall health and well-being and note significant changes
  • Managed household tasks efficiently, creating clean and organized environment conducive to patient well-being.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services
  • Maintained ongoing education in caregiving best practices, staying current on industry standards and incorporating new knowledge into daily routines.
  • Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
  • Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
  • Managed medication schedules for multiple clients, ensuring timely administration and adherence to prescribed regimens.

Head Photo Specialist

Walgreens, Inc
Naples FL/ Oro Valley AZ
11.2003 - 10.2017
  • Helped Customers make memorial displays
  • Enhanced customer satisfaction by providing high-quality photo services and accurate order fulfillment.
  • Provided comprehensive training for new employees, fostering a culture of teamwork and professionalism among staff members.
  • Resolved customer complaints quickly and professionally, maintaining high customer satisfaction despite any issues that arose.
  • Implemented inventory control measures to minimize waste and reduce overall costs associated with photo department operations.
  • Ensured compliance with all company policies, procedures, and safety regulations related to photo department operations.

Coordinator of Volunteer Services

Immokalee Housing And Family Services
Immokalee, FL
01.2010 - 12.2010

● Planned and executed successful fundraising, recruitment, promotional, and community awareness events

● Maintained volunteer reporting, record-keeping and ensured adherence with State and Federal regulations

● Built rapport and relationships with families, volunteers, and staff members to facilitate positive results

● Created and implemented volunteer programs and services in collaboration with other departments

Coordinator Volunteer Services

Alive Hospice Of Nashville
Nashville, TN
05.2001 - 06.2002

● Developed internship program for developmentally disabled persons to work as office volunteers.

● Managed 150 office and patient-care volunteers

● Effectively recruited volunteers by increasing public awareness through speaking engagements

● Developed volunteer recruitment, interviewing, training and mentoring

● Delegated responsibilities and evaluated volunteer performance in accordance with Joint Commission

Transcript Evaluator

Vanderbilt University Undergraduate Admissions
Nashville, TN
11.1999 - 08.2000

Evaluated domestic and international students’ applications, including varied grade

standards and the quality of extra-curricular activities, to determine how they met

Vanderbilt’s requirements for undergraduate admissions, an important process for both

the prospective student and the university.

Assistant Manager

Regal Cinemas, Hollywood 27
Nashville, TN
10.1998 - 08.1999

Fiduciary responsibility for box office and concession revenue of a 27-screen movie theater

with a diverse employee and customer base. Trained, hired and supervised employees.

Troubleshooter for all internal functions of theater, including patron safety.

Store Manager

Blockbuster Video
Nashville, TN
02.1993 - 10.1998

Fiduciary responsibility for video retail store that earned $1 million in annual revenue with a

diverse employee and customer base. Responsible for all internal store functions, including

hiring, training and supervising employees; merchandising; and inventory control.

Developed cross-promotional campaigns with local businesses and the school system.

Trained prospective managers for other stores in district.

Overview

31
31
years of professional experience
1
1
Certificate

Skills

  • Advocate/Spokesperson
  • Supportive
  • Coalition Building
  • Recruitment
  • Marketing/Promotion
  • Mentor/Trainer
  • Team Builder
  • Creative
  • Resourceful
AMY ASLAKSEN