ASLAN LEIBY-REDDEN
Springfield,GA
Summary
Encouraging problem-solving and resourcing information for team implementation i.e: team leading and motivation. Support of customer relations aptitude and relationship-building skills, within and outside of house. Proficient in using independent decision-making skills and sound judgment to positively impact community success, while unafraid to ask questions. Dedicated to the embracement of training ethics, while monitoring customer morales, organizational building abilities and enhance customer engagement through plant identification and relationship performance.
Overview
6
6
years of professional experience
Work History
Department Manager
Ellen Leiby
02.2019 - 02.2023
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed customer communications and operations to maintain optimal customer service levels to meet and expected company demands.
- Developed and implemented useful management strategies to maximize workability and reduce backload.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Internship Student: College Practicum
Lockerly Arobritum
03.2017 - 08.2017
- Environmental Education Program Development
- Plant Identification
- Future Farm Project-
- Building a "perma-forest"
- Pollination support and plant compatibility
Education
Bachelor of Science - Outdoor Education
Georgia College And State University
Milledgeville, GA08.2018
Skills
- QA
- Employee Scheduling
- Customer Service
- Workflow Coordination
- Training and Mentoring
- Customer Engagement
- Process Improvement
- Delegation Skills
- Product Knowledge
Timeline
Department Manager
Ellen Leiby
02.2019 - 02.2023
Internship Student: College Practicum
Lockerly Arobritum
03.2017 - 08.2017
Bachelor of Science - Outdoor Education
Georgia College And State University