Aslee Cockrell
New Orleans,LA
Summary
Organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, nurses and other medical staff to facilitate patient care.
Overview
10
10
years of professional experience
Work History
Medical Assistant
COLON & RECTAL ASSOCIATES
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Assistant
Community Health Network
10.2018 - 11.2020
- Welcome patients by greeting them in person or on the telephone
- Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
- Prepare patients for the health care visit by directing and/or accompanying them to the examining room
- Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
- Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
- Counsel patients by transmitting physician's orders and questions about surgery
- Educate patients by providing medication and diet information and instructions; answering questions
- Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms
- Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
- Keep supplies ready by inventorying stock, placing orders, verifying receipt
- Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs
- Update job knowledge by participating in educational opportunities and reading professional publications
- Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
- Complete records by recording patient examination, treatment and test results
- Maintain patient confidence and protect operations by keeping patient care information confidential
- Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
Patient Service Representative
American Health Network
09.2017 - 09.2018
- Greets patients and their caregivers and records pertinent information into a computer database
- Records insurance information and obtains pre-approval for treatment if needed
- Relays information between patients and other staff members, and provides them with updates as needed
- Prioritizes the order of care so that the most critical patients are seen first
- Keeps paper and electronic medical records, and updates these records as needed
- Provides information to insurance companies in order to assist with billing
- Assists patients during checkout, and ensures they have post-treatment instructions if required
- Refers individuals to outside agencies when unable to meet their needs
- Calculates payment information, accepts funds, and credits accounts accordingly.
Cook
Hoosier Family Health
07.2016 - 03.2017
- Set up and stocking stations with all necessary supplies
- Prepare food for service (e.g
- Chopping vegetables, butchering meat, or preparing sauces)
- Cook menu items in cooperation with the rest of the kitchen staff
- Answer, report and follow executive or sous chef's instructions.
Assistant Manager
Family Dollar
06.2014 - 06.2016
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g
- Sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functional and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff.
Education
Medical Assistant Certification - Medical Assisting
Brightwood College
Indianapolis, IN03.2017
Diploma -
Alfred Lawless Senior High School
New Orleans, LA01.2005
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Electronic Health Records
- Compassionate
- Compassionate caregiver
- Simple dressings
- Payment Collection
- Diagnostic Procedures
References
Available upon request
Timeline
Medical Assistant
COLON & RECTAL ASSOCIATES
04.2022 - Current
Medical Assistant
Community Health Network
10.2018 - 11.2020
Patient Service Representative
American Health Network
09.2017 - 09.2018
Cook
Hoosier Family Health
07.2016 - 03.2017
Assistant Manager
Family Dollar
06.2014 - 06.2016
Medical Assistant Certification - Medical Assisting
Brightwood College
Diploma -
Alfred Lawless Senior High School
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