To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Shipping Coordinator
US Alliance Paper
11.2021 - Current
Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Verified orders by comparing names and quantities of items packaged with shipping documents.
Branch Manager
Itau Bank
11.2016 - 08.2021
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Personal Financial Advisor
Bank Caja Social
12.2009 - 10.2016
Improved client financial stability by developing tailored investment strategies and retirement plans.
Assisted clients in achieving their financial goals through comprehensive analysis of their assets, liabilities, and risk tolerance.
Built long-lasting relationships with clients by providing personalized financial advice and exceptional customer service.
Collaborated with tax professionals to maximize tax efficiency for clients'' investment portfolios.
Increased client satisfaction by delivering timely and accurate reports on the performance of their investments.
Education
Barchelor's Degree - Business Administration
EAN University
Bogota, Col.
05.2021
Skills
Time Management
Adaptability
Decision Making
Multitasking Abilities
Customer Service
Clear Communication
Microsoft Office
Equipment Operations
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Shipping Coordinator
US Alliance Paper
11.2021 - Current
Branch Manager
Itau Bank
11.2016 - 08.2021
Personal Financial Advisor
Bank Caja Social
12.2009 - 10.2016
Barchelor's Degree - Business Administration
EAN University
Similar Profiles
ALI HADIALI HADI
Team Leader at White Paper Alliance IT ServicesTeam Leader at White Paper Alliance IT Services
FRANK KURIAKOSE KANNANGANAMALILFRANK KURIAKOSE KANNANGANAMALIL
Senior Officer - Accounts and Finance at Andhra Paper Limited (Formerly International Paper APPM Limited)Senior Officer - Accounts and Finance at Andhra Paper Limited (Formerly International Paper APPM Limited)