Asley Delacruz
The Bronx,NY
Summary
Medical records professional with robust experience in data management, regulatory compliance, and health information systems. Known for reliability and adaptability in dynamic environments, ensuring accurate and efficient recordkeeping. Strong collaborative skills with focus on achieving team goals and delivering impactful results. Proficient in electronic health records (EHR) software, data analysis, and maintaining patient confidentiality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Records Analyst/Office Coordinator-Hybrid
Montefiore Medical Center Moses Division
08.2021 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Served as a liaison between patients, providers, and insurance companies during the referral process, addressing any concerns or questions that arose along the way.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Managed electronic health record systems effectively, ensuring seamless integration of new technology into daily operations without disruption to patient care or workflow efficiency.
- Scanned and uploaded medical records into electronic medical records system.
- Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Successfully responded to requests from insurance companies, legal teams, and other external parties while maintaining strict adherence to privacy regulations and protocols.
Medical Scribe
CityMD
10.2019 - 07.2021
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
- Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments as needed.
- Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
Education
Bachelor of Arts - Psychology
Borough of Manhattan Community College
New York, NY05-2026
Associate of Arts - Psychology
Borough of Manhattan Community College
New York, NY05-2024
Skills
- Healthcare compliance
- Clinical documentation
- HIPAA regulations
- Customer service
- Written and verbal communication
- Medical terminology understanding
- Data entry
- Follow-up coordination
- Physician authorizations
- Physician reports
- Insurance precertification processes
- Problem identification
Certification
- CMAA- Certified Medical Administrative Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Records Analyst/Office Coordinator-Hybrid
Montefiore Medical Center Moses Division
08.2021 - Current
Medical Scribe
CityMD
10.2019 - 07.2021
Bachelor of Arts - Psychology
Borough of Manhattan Community College
Associate of Arts - Psychology
Borough of Manhattan Community College
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