Aslhy Vega
Channelview
Summary
Entry-level sales professional with a background in automotive sales. Strong ability to build relationships and understand customer needs. Great at negotiating and closing deals, ensuring customer satisfaction, and fostering loyalty. Thrives in collaborative environments and easily adapts to changing market trends while remaining focused on achieving sales targets. Understanding of product knowledge, exceptional customer service skills, and effective communication abilities make me well-equipped to excel in the sales industry.
Overview
5
5
years of professional experience
Work History
New Car Sales Consultant
Bravo Nissan
02.2025 - 03.2025
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
Costumer Service Clerk
Kroger
08.2023 - 02.2025
- Identified suspicious activity or possible fraud attempts and reported them to management immediately.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Provided product knowledge to customers through verbal communication and written correspondence.
- Created new accounts for customers by entering personal information into computer systems.
- Worked closely with management team to implement strategies that would result in increased sales volume.
- Balanced daily cash drawer totals at the en of each shift.
- Adhered to all applicable laws and regulations regarding money transfers and payments.
- Processed customer deposits including checks, cash, credit cards, gift cards or coupons into the system accurately.
Manager
Wingstop
05.2021 - 06.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Maintained accurate records of all transactions processed throughout the day.
- Managed inventory and ordered new products when inventory was running low.
- Ensured adherence to all closing procedures and policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Bonfire Wings
08.2020 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
Education
High School Diploma -
North Shore Senior High Shool
Some College (No Degree) - Social & Behavioral Science
San Jacinto College
Skills
- Customer service excellence
- Refunds processing
- Account updating
- Complaint handling
- Payment processing
- Conflict resolution
- Opening and closing accounts
- Client relations
- Active listening
- Verbal and written communication
- Computer proficiency
- Key holder experience
- Multi-task management
- Cold calling
- Adaptive team player
- Punctuality and reliability
- Lead follow up
- Closing deals
- Appointment scheduling
- Goal setting
- Demonstrating vehicle features
- Negotiation strengths
Languages
Spanish
Professional
Education and Training
true,other,true,other
Timeline
New Car Sales Consultant
Bravo Nissan
02.2025 - 03.2025
Costumer Service Clerk
Kroger
08.2023 - 02.2025
Manager
Wingstop
05.2021 - 06.2023
Cashier
Bonfire Wings
08.2020 - 05.2021
Some College (No Degree) - Social & Behavioral Science
San Jacinto College
High School Diploma -
North Shore Senior High Shool
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