Asli "Seda" Johannes

Responsible for scheduling of the Tellers

Open consumer checking and savings accounts

Replenish ATM cash, monitor daily balance on Client Central

Perform quarterly Visa Gift Card audits for all branch locations

Process address changes and handle return mail for all branch locations

Order cashiers checks and money orders for all branch locations

Place weekly coin and currency orders for the vault

Train new tellers at the Litchfield location

Assist customers with processing transactions such as accepting deposits, loan payments,issuing money orders, cashier's checks, gift cards, processing stop payment requests, balance transfers, ordering checks, redeeming savings bonds, cash advance.

Close consumer and business accounts, safe deposit boxes, CDs, Ready Reserve accounts.

Close and order debit cards.

Set up domestic and international wire transfers.

Assist retail and business customers with online banking issues

Set up internal ACH transfers

Assisted GM with the operations of the front office on a daily basis.

Supervised and worked with the front desk staff to ensure the highest quality of guest service.

Interviewed, selected and trained front desk staff

Prepared front desk employee schedules

Conducted annual performance evaluations

Reviewed timecards for accuracy and completeness