Angel Mahan
Tampa,FL
Summary
Results-oriented human resources professional dedicated to assisting employers in recruitment, development, and retention of highly qualified candidates. Collaborative and adept at working with management teams to cultivate employee-centric cultures that foster positive morale and maximize productivity. Known for motivational and positive approach, possesses exceptional interpersonal, coaching, and communication skills. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
8
8
years of professional experience
Work History
HR Deployment Manager
PWC
12.2022 - Current
- Managed budget and executed workforce planning, forecasting, utilization, and workload balance for the assigned team
- Served as a trusted advisor to partners/leaders focused on accelerating the development of a team of 620 employees
- Collaborated with the HR Team to identify staff for instructor roles and validate that individuals are well-positioned for the opportunity
- Identified and implemented strategies to improve the diversity and inclusion initiatives within the HR department
- Liaised with Global Mobility teams for the deployment of new assignees
- Supported the launch of Marketplace and provided supportive aspects for team builders to maintain knowledge of current and emerging human capital technology trends.
- Evaluated emerging trends in deployment management techniques, proactively adapting team strategies to stay ahead of the curve and maintain a competitive advantage in an ever-evolving industry landscape.
- Played a critical role in achieving company-wide compliance with industry standards and regulatory requirements by ensuring all deployments adhered to established policies and procedures.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Wrote strategic business plans outlining the need for departmental information technology resources.
- Championed adoption of Agile methodologies within the department, resulting in faster response times to changing business needs and increased efficiency in managing deployments.
HR Contractor
PWC
08.2022 - 12.2022
- Utilized critical thinking and problem-solving skills to address complex business issues
- Collaborated with clients throughout strategy-based projects to identify and resolve critical issues
- Developed analytical frameworks to provide strategic recommendations
- Constructed strategic recommendations for clients
- Collaborated with cross-functional teams to develop and implement HR programs and initiatives that align with company goals and strategy.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Optimized HR systems by automating manual processes, increasing data accuracy and department efficiency.
- Assisted with the onboarding process of 15 HR personnel from Associate to Manager level
HR Senior Business Partner
AMAZON
11.2018 - 04.2020
- Supported associates and managers with routine HR questions, needs, and inquiries
- Provided HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts
- Participated in HR investigations and drove full case closure
- Facilitated Human Resources training for new in-role leadership
- Coordinated Amazon appeals, interpreted employee engagement data
- Provided leadership development support to onsite Operations leaders
- Assisted with new hire orientations and interview loops.
- Optimized team performance by providing continuous feedback, coaching, and development opportunities.
- Collaborated closely with finance teams to develop accurate financial forecasts, allowing executive leadership to make informed decisions about future investments.
- Mentored junior staff members, equipping them with the skills needed to excel in their roles.
- Developed and implemented strategies to enhance partner relations.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
Education
BBA - Human Resource
INTER AMERICAN UNIVERSITY OF PUERTO RICO
Puerto Rico - Online12.2014
Skills
- Process improvement
- Achieving retention, utilization, and establishing and leveraging critical achievement targets
- Employee relations
- Performance management
- Data analysis
- HRIS management
- Human Resources Management
- Payroll/Timekeeping
- Employee Orientation
- Project leadership
- Cultural diversity counseling
- Critical thinking
- Software implementation
- Workday/ADP/Kronos
- Microsoft Office all software
Accomplishments
- Collaborated with firm in the development of on new deployment systems
- Made recommendations on business intelligence tools to cut processing time and conducted training among our HR department - saving us hours of admin time
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified AI Compliance, PWC - 2023
Timeline
HR Deployment Manager
PWC
12.2022 - Current
HR Contractor
PWC
08.2022 - 12.2022
HR Senior Business Partner
AMAZON
11.2018 - 04.2020
BBA - Human Resource
INTER AMERICAN UNIVERSITY OF PUERTO RICO
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