Hi, I’m
Asma Mubarik
Administrative Assistant
Westland,MI
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
years of professional experience
Work History
Ammi's KitchenWestland, MI
Administrative Assistant
02.2022 - 04.2023
Job overview
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Developed and maintained content and communications to drive marketing campaigns, activities and events.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
Masjid Madinatul IlmWestland, MI
Administrative Assistant
09.2020 - 01.2022
Job overview
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed, edited and typed complex memos and reports with job-related software.
ALMA EVENTSCanton, MI
Event Manager
03.2017 - 03.2020
Job overview
- Organized venues, budgets, guest lists, catering and event timelines.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
- Created detailed timelines for events based on scope of work required by each department involved in process.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Designed contracts, collected fees and booked venues for events.
- Paid and settled vendors, venues, staff and contracted services.
- Reserved space, equipment and personnel needed to facilitate events.
Education
Wayne State UniversityDetroit, MI
Associate of Arts from Business Administration, Human Resources
Skills
- Project Management
- Customer Service
- Strategic Planning
- Social Media Knowledge
- Spreadsheets
- Accounting Support
- Typing Proficiency
- Business Correspondence
- Organization and Efficiency
- Negotiation
- Multitasking and Prioritization
- PC Proficient
- Database Management
- Understands Grammar
- Conference Planning
- Documentation and Recordkeeping
- Document Control
- Workflow Planning
- Coordination
- 10-Key Proficiency
- Certified Microsoft Office Specialist
- Product Branding
- Client Relations
- Meticulous Attention to Detail
- Spreadsheet Development
- Filing and Data Archiving
- Phone Call Answering
- Proofreading
- CRM Software
- Advanced MS Office Suite Knowledge
- PC Proficiency
- Excel Spreadsheets
- Back Office Operations
- Records Management Systems
- Reading Comprehension
- Customer Relations
- Project Planning
- Data Collection
- Data Management
- Administrative Support
- Office Management
- Bookkeeping
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Administrative Assistant
Ammi's Kitchen
02.2022 - 04.2023
Administrative Assistant
Masjid Madinatul Ilm
09.2020 - 01.2022
Event Manager
ALMA EVENTS
03.2017 - 03.2020
Wayne State University
Associate of Arts from Business Administration, Human Resources