Asma Rehman
Newark,DE
Summary
Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trade Lifecycle Specialist IV
J.P Morgan Chase
09.2022 - Current
- Monitor daily workflow queues for FX retail, ensuring compliance with department procedures and quality standards
- Communicate with banks through SWIFT messages and perform follow-ups on failing trades
- Identify and escalate errors or exceptions in a timely manner, supporting process improvement projects and automation efforts with the tech team.
- Leveraged strong communication skills to build relationships with clients.
- Coordinated with cross-functional teams on projects and initiatives.
- Identified areas for improvement in existing systems and procedures.
- Analyzed marketing data and trends to identify opportunities for improvement.
Cash & Trade Associate Analyst II
Citibank
03.2022 - 09.2022
- Coordinated workflow for all work streams, ensuring timely completion and efficient resource allocation
- Built strong relationships across teams and sites to achieve business objectives
- Managed critical client-facing processes such as Workload Transfer and Financial Reconciliation
- Led shift turnover meetings and contributed to the review and reconciliation of Process Control Manuals
- Evaluated methods and made appropriate changes to increase productivity and decrease turnaround time to accomplish desired output.
- Analyzed data from previous shifts to determine staffing needs during peak times.
- Conducted weekly meetings with staff members to discuss upcoming events or changes in policy.
- Established effective communication channels between different departments within the organization.
- Prepared shift schedules according to business needs while ensuring fairness among employees.
- Created detailed reports outlining the day's financial activity for upper management review.
- Supervised, scheduled, and evaluated workers
Cash & Trade Proc Representative 2
Citibank
03.2021 - 04.2022
- Facilitated various operational functions, including batching, scanning, and dispatch, ensuring adherence to audit control policies
- Actively identified opportunities for process improvements, contributing to increased productivity and efficiency within the operation
- Supported interview events and training activities.
- Performed regular audits of cash cage operations to identify areas for improvement.
- Provided exceptional customer service in a fast-paced environment.
- Created detailed reports outlining the day's financial activity for upper management review.
Cash & Trade Proc Representative
Randstad
02.2020 - 03.2021
- Responsible for the processing, verification, validation, and shipping of government documents in a professional manner
- Reviewed suspicious documents and performed as an auditor, reviewing, and rejecting claims to ensure accuracy in processing.
- Ensured adherence to safety protocols when handling large amounts of money.
- Identified discrepancies in financial documents and took corrective action as needed.
- Established effective communication channels between different departments within the organization.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Bachelor of Science - Computer And Information Sciences
Southern New Hampshire University
Hooksett, NH05.2024
Skills
Analytical Excellence: Proficient in analyzing large data sets and delivering concise, insightful conclusions
Leadership: Proven team player who commands respect as a trusted partner for cross-functional collaboration
Clear Communication Exceptional verbal and written communication skills, adept at conveying complex issues with clarity and precision
Resilient Motivation: Highly motivated, thrives under pressure and tight deadlines, maintaining clarity of thought and purpose in challenging situations
Technical Skills
Financial Planning and Analysis
Data Analysis and Interpretation
Financial Modeling Database Management: MS SQL Server, Oracle
Operating Systems: Windows 7 & 10
Programming Languages: SQL, C, C, Java, Python
Tools: SQL Server Management Studio (SSMS), Visual Studio, Oracle, MS Office Suite
Certification
· Strategic Workforce Planning: A Fundamental Beginner’s Guide
· How To Use Leadership Styles Effectively: Matched Leadership
· The Essentials of Feedback & Performance Management
Timeline
Trade Lifecycle Specialist IV
J.P Morgan Chase
09.2022 - Current
Cash & Trade Associate Analyst II
Citibank
03.2022 - 09.2022
Cash & Trade Proc Representative 2
Citibank
03.2021 - 04.2022
Cash & Trade Proc Representative
Randstad
02.2020 - 03.2021
Bachelor of Science - Computer And Information Sciences
Southern New Hampshire University