Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Asma Sahibzai

Columbus

Summary

Looking to work in a dental office to gain experience in assisting dentists because my major at Columbus State Community College is Dental Hygiene. Even though I don't currently have experience working in a dental office, I still bring useful and valuable experience to this position. I have a positive attitude and willingness to learn and grow in a patient-focused environment. I have a foundational understanding of customer service principles and the ability to quickly adapt to new processes. I am ready to use and develop communication and problem-solving skills as a Dental Assistant in your practice.

Overview

2
2
years of professional experience

Work History

Customer Experience Coordinator

Marshalls
08.2024 - Current
  • Monitor Customer Experience Coordinator team performance, providing constructive feedback and coaching when needed.
  • Resolve escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
  • Train new team members on company guidelines and best practices for exceptional customer service delivery.
  • Introduce personalized follow-up procedures after resolving complaints, increasing positive feedback from customers about their experience at the store.
  • Cash out all registers and enter data for management.
  • Supervise the entire floor while management is in meetings.


Merchandise Coordinator

Marshalls
03.2024 - Current
  • Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Trained new team members on company policies, procedures, and merchandising best practices.
  • Educated employees on new merchandise during seasonal workshops.
  • Collaborated with store managers to optimize product placement and enhance customer experience.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Managed special events, such as hosting a raffle where customers could win a gift card.

Cashier & Associate

Marshalls
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Encouraged customers to sign up for the Marshalls Credit Card, having the highest number of new applications for the card among all employees.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Focus North High School
Columubs, OH
05-2024

Skills

  • Patience and composure
  • Training and coaching
  • Opening and closing procedures
  • Logistics management
  • Manage first aid for customers & coworkers

Languages

Pashto
Native or Bilingual
Persian
Native or Bilingual
Dari
Native or Bilingual

Timeline

Customer Experience Coordinator

Marshalls
08.2024 - Current

Merchandise Coordinator

Marshalls
03.2024 - Current

Cashier & Associate

Marshalls
10.2023 - Current

High School Diploma -

Focus North High School

Similar Profiles

CREATE PROFILE