Asma Zainab
Amherst,NY
Summary
Detail-oriented and organized Administrative Assistant with experience supporting daily office operations, managing documentation, coordinating schedules, and providing excellent customer service. Skilled in Microsoft Office, data entry, filing, and maintaining organized work environments. Recognized for strong communication, reliability, and the ability to multitask while maintaining accuracy and professionalism.
Overview
5
5
years of professional experience
Work History
General Merchandiser Associate
TOPS Markets
Amherst, NY
05.2022 - Current
- Maintain accurate inventory by restocking merchandise, organizing shelves, and ensuring proper product rotation.
- Review and update price tags and promotional signage to ensure accuracy and compliance with weekly updates.
- Receive, verify, and organize merchandise shipments to support efficient inventory flow.
- Provide customer assistance by answering questions, locating products, and offering clear, helpful information.
- Maintain clean, organized aisles and work areas to support a safe and efficient environment.
- Coordinate with team members to complete daily operational tasks and meet store standards.
- Follow company procedures related to safety, inventory control, and loss prevention.
- Complete assigned tasks accurately and within deadlines to support store leadership.
Receiving Associate
Burlington Coat Factory
Amherst, NY
06.2021 - 06.2022
- Processed incoming shipments by verifying quantities, inspecting merchandise, and preparing items for stocking.
- Organized and maintained the stockroom to improve workflow and ensure efficient product retrieval.
- Assisted with merchandising, including setting up promotional and seasonal displays.
- Supported customer inquiries by locating items and checking inventory availability.
- Followed safety and asset-protection procedures to maintain compliance and reduce shrinkage.
- Collaborated with team members to maintain a clean, organized, and productive work environment.
- Completed assigned tasks with accuracy, attention to detail, and strong time-management skills.
Education
Associate of Science - Liberal Arts & Sciences
Erie Community College
07.2020
High School Diploma - undefined
Amherst Central High School
05.2016
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Data Entry & Record Keeping
- Filing & Document Organization
- Email & Phone Communication
- Scheduling & Calendar Support
- Customer Service & Front Desk Support
- Inventory Coordination
- Multitasking & Prioritization
- Problem Solving
- Team Collaboration
- Professionalism & Reliability
- Quick Learning & Adaptability
Timeline
General Merchandiser Associate
TOPS Markets
05.2022 - Current
Receiving Associate
Burlington Coat Factory
06.2021 - 06.2022
High School Diploma - undefined
Amherst Central High School
Associate of Science - Liberal Arts & Sciences
Erie Community College