Asmaa Alaoui

Project Scope: Leading the end-to-end implementation of UKG’s HCM software across various client organizations, focusing on timely delivery and client satisfaction.

Team Management: Coordinating multiple project teams (5-15 experts each) to ensure efficient resource allocation and alignment with client needs.

Risk Mitigation: Developing and executing risk management strategies, resolving issues proactively to keep projects on track.

Process Improvement: Enhancing cross-border project governance for North American clients by implementing new procedures in collaboration with U.S. counterparts.

Documentation & Reporting: Maintaining comprehensive project documentation, providing stakeholders with clear updates via a PMO dashboard.

Client Relations: Acted as the primary liaison for Amazon Canada, handling product queries, compliance escalations, and strategic partner communications.

Project Planning: Led calls, maintained timelines, and coordinated tech requests across internal and external teams to ensure seamless delivery.

Stakeholder Engagement: Hosted regular strategy discussions with senior leadership, co-developing initiatives to enhance service quality and process efficiency.

Content Development: Contributed to newsletters and client resources, ensuring consistent messaging and up-to-date information across all client-facing materials.

Full Lifecycle Project Management: Directed each project phase from initiation to closure, overseeing budget, schedule, and resource management.

Risk & Issue Resolution: Identified potential risks early, developing mitigation plans and escalating issues when necessary to avoid delays.

Cross-Functional Collaboration: Worked closely with other departments to ensure project alignment with organizational objectives and client expectations.

Performance Metrics: Successfully managed high-complexity projects, consistently meeting milestones and achieving budget goals.

PMO Strategy Development: Developed and executed a strategy to establish KPMG’s first PMO within the Audit division, enhancing process efficiency.

Team Leadership: Collaborated with cross-functional and offshore teams, mentoring staff on best practices to streamline workflows and achieve timelines.