Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
HCDE Adult Education
Houston, TX
05.2022 - Current
Developed and updated project plans to document objectives, technologies, schedules, and funding.
Built and established strong partnerships with teams, vendors and contractors.
Conferred with project personnel to identify and resolve problems.
Identified project needs by reviewing project objectives and schedules.
Communicate project updates and mitigate any risks or issues that may arise during the project lifecycle.
Crew Coordinator
Pyramid Global Hospitality
Houston, TX
02.2021 - 04.2022
Collaborated with other departments such as HR or IT when necessary.
Identified needs of customers promptly and efficiently.
Assigned tasks and monitored progress of crew members to ensure timely completion of projects.
Managed movement of materials and product through production.
Trained new employees on job duties, safety protocols, and company policies.
Planned shifts according to customer demand while maintaining cost-efficiency goals.
Back-office Technician
Atos Global IT Solutions
PARIS, PARIS
10.2017 - 01.2021
End-to-end incident management
Identify, initiate, schedule and conduct incident review, Responsible for assigning incidents within a group or division, ensure that incidents assigned to their Support groups are resolved and that service is restored
Identify Incidents for review, monitor the incidents to ensure that the service level agreement are respected
Community Manager
PIXWEB
12.2015 - 09.2017
Created content for social media platforms to engage the community.
Prepared and submitted monthly tenant visit logs.
Assisted with developing marketing plans for campaigns and promotions.
Provided support for technical issues related to product usage.
Compiled reports on website traffic, conversions, and other metrics.
Education
Bachelor of Science - IT Management
Faculty of Science And Technology
Morocco, IN
07-2013
Associate of Science - IT Development
Institute of Computer Technology And Management
Casa Blanca, NM
07-2012
High School Diploma -
High School IBN ROCHD
Casa Blanca, NM
07-2009
Skills
Schedule Management
Data Analysis
Project Management
Productivity Improvement
Strategic Planning
Project Planning
Technical Support
Project Tracking
Document Management
Customer Relations Specialist
Data Review
Client Rapport
Customer Relations
Microsoft Office Suite Expert
Project Scheduling
Client Relations
Staff Management
Tel
346-558-2592
Personal Information
Date of Birth: 07/26/90
Gender: Female
Nationality: Moroccan
Languages
English
French
Arabic
Certification
SQL server 2008
CISCO 1.2
Languages
French
Professional
Arabic
Professional
Timeline
Project Manager
HCDE Adult Education
05.2022 - Current
Crew Coordinator
Pyramid Global Hospitality
02.2021 - 04.2022
Back-office Technician
Atos Global IT Solutions
10.2017 - 01.2021
Community Manager
PIXWEB
12.2015 - 09.2017
Bachelor of Science - IT Management
Faculty of Science And Technology
Associate of Science - IT Development
Institute of Computer Technology And Management
High School Diploma -
High School IBN ROCHD
SQL server 2008
CISCO 1.2
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