Asmaa Fullen
Indianapolis,IN
Summary
As a driven and passionate graduate with a Bachelor of Science in Healthcare Administration, I seek to make a difference as a new leader in healthcare. I can leverage my academic foundation and practical experience to contribute to a healthcare organization's success. I have started my Master of Health Science. I am keen to learn and grow within a dynamic healthcare environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure a healthcare administration position.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Registration/ Customer Services/Medical Assistant
IU Health
08.2025 - Current
- Patient check-in and registration: Greet patients, guide them through the check-in process, and accurately enter their demographic and insurance information into the system.
- Information verification: Verify insurance eligibility, explain co-pays, co-insurance, and other patient financial responsibilities.
- Electronic Health system (Cerner)
- Financial transactions: Collect payments for services, balance cash drawers, and assist patients with payment plans or financial assistance program applications.
- Administrative and support tasks: Answer phones, schedule appointments, manage patient inquiries, and maintain patient records in compliance with HIPAA regulations.
- Customer service: Provide a high level of customer service, answer questions, and help resolve any patient issues that arise during the registration process
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Fitness Trainer
IWillWin LLC
2020 - Current
- Own operator
- Entrepreneur
- Monitored clients' progress and modified programs.
- Promoted fitness center youth and adult swim team programs.
Child Nutrition Cook
MSDWT School District
01.2024 - 01.2025
- Prepare and serve nutritious meals for hundreds of students each school day
- Effectively and diligently follow standardized recipes that meet USDA guidelines
- Maintain a clean and sanitary kitchen environment
- Create a student-focused environment that is inviting and ensures students are interested in their meals
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Home Health Aide
Help at Home
01.2023 - 01.2025
- Creating a safe, effective environment
- Health promotion and maintenance
- Nursing Skills
- Health care administration
- Patient services
- Verbal communication
- Listening
- Training
- Dependability
- Emotional control
- Medical teamwork
- Medical billing, follow-up and medical coding
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
Home Health Aide/ Schedular
Covenant Comfort Care
01.2021 - 01.2025
- Assisted clients in their daily personal tasks such as bathing and dressing
- Helped clients with the organization of their daily schedules and appointment planning
- Arranged transportation for clients so they could get to their appointments promptly
- Administered medications to clients under supervision
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Parts Representative
Penske Automotive Group
2024 - 2025
- I was responsible for selling automotive parts to customers, both retail and wholesale, ensuring they received the correct parts and excellent service. I also picked parts, delivered parts, did data entry, and much more. This role involves assisting customers in finding parts, providing product information, processing sales, and maintaining inventory.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Ordered parts from various distributors to fulfill demands.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Stocked and managed stock of parts.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Caregiver
MDLT School District
01.2015 - 01.2023
- Assisting individuals and children with daily activities and personal care Skills
Document Specialist
Freedom Mortgage
11.2017 - 04.2021
- Labeled, sorted, and categorized documents for ease of use by staff
- Created and maintained a long-term storage strategy
- Worked with colleagues to ensure consistency of documentation practices across the organization
- Utilized storage software and applications for electronic filing
- Performed transcription, proofreading, and conversion work as necessary and requested
- Transmitted documents, organized revisions and tracked changes.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Created project control documentation to support needs of important projects.
- Established and managed document distribution matrix and document control register.
Administrative Assistant
United Water
06.2012 - 04.2013
- Maintained and compiled the records of business transactions and office activities of the establishment.
- Calculation of payroll.
- Bills, receipts, invoices, checks, policies, and statements are sent after preparation.
- Operated computer terminal to input and retrieve data.
- Other duties like bookkeeping, purchasing supplies, and payroll are also done.
- Opened and routed incoming mail and prepared outgoing mail.
- Assisted and greeted visitors.
- Duties such as receiving telephone calls, word processing, receiving and directing visitors, filing and faxing
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Performed research to collect and record industry data
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
05-2025
Skills
- Proficient in Microsoft Office
- Proficient in EPIC electronic health systems
- Public relations expertise
- Business development
- CPR
- Customer service expertise
- Effective document organization
- Bookkeeping
- Proficient in Microsoft Word
- Research
- Sales
- Microsoft PowerPoint
- Cash handling
- Effective time management
- Customer engagement
- Conflict management
- Bartending
- Data entry
- Guest services
- Payroll
- Computer operation
- Archives management
- Transcription
- Childcare
- Cleaning
- Filing
- Communication skills
- Organizational skills
- Typing
- Administrative experience
- Caregiving
- Personal training
- Leadership
- Cashiering
- Word processing
- Driving
- Home care
- Healthcare informatics
- Organization
- Project planning
- Microsoft Software Proficiency
- Collaboration
- Conflict resolution
- PPE use
- Microsoft office
- First Aid/CPR
- Customer relations
- Planning
- Self-Directed
- Effective task prioritization
- Organization and time management
- Remote work readiness
- Time management
- Problem-solving
- Microsoft Word
- Task prioritization
- Remote office availability
Certification
- Certified Personal Trainer- Licensed through ISSA
- National Leadership Society
- National Public Speaking Champion for Blacks In Government through DFAS.
- Certified Personal Trainer
- Security Guard
Timeline
Patient Registration/ Customer Services/Medical Assistant
IU Health
08.2025 - Current
Child Nutrition Cook
MSDWT School District
01.2024 - 01.2025
Home Health Aide
Help at Home
01.2023 - 01.2025
Home Health Aide/ Schedular
Covenant Comfort Care
01.2021 - 01.2025
Document Specialist
Freedom Mortgage
11.2017 - 04.2021
Caregiver
MDLT School District
01.2015 - 01.2023
Administrative Assistant
United Water
06.2012 - 04.2013
Fitness Trainer
IWillWin LLC
2020 - Current
Parts Representative
Penske Automotive Group
2024 - 2025
Bachelor of Science - Healthcare Administration
Purdue University Global