Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Asmae Akharraz

Brandon,FL

Summary

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Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Coordinator

Icna Relief
02.2023 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Coordinated and administered employee health insurance and retirement plans.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
  • Complied with labor laws and regulations while managing payroll functions efficiently.

Business Operation Coordinator

Wyndham Vacation Ownership
01.2022 - 01.2023
  • Facilitated process improvements by conducting thorough business audits and recommending actionable solutions.
  • Maintained an organized filing system for easy access to important documents when needed.
  • Increased employee engagement through effective communication strategies and team-building activities.
  • Managed vendor relationships, negotiating contracts for better pricing and service quality.
  • Streamlined business operations by implementing efficient processes and procedures.
  • Led staff training sessions to improve overall team efficiency and knowledge of company policiesprocedures.
  • Developed comprehensive project plans to ensure successful completion of tasks within established deadlines.
  • Enhanced team productivity by optimizing resource allocation and workload distribution.
  • Ensured regulatory compliance, staying updated on industry laws, regulations, and best practices.
  • Coordinated cross-functional teams to complete high-priority projects on time and within budget.
  • Trained new hires, providing information, and insight into corporate policies and procedures.
  • Recruited, hired, mentored and trained +50 staff on business procedures, policies, duties and customer care methods.

Front Desk Manager

Hilton
03.2021 - 01.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Process Payroll Every 2 weekly in a timely manner
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Checked guests in out of hotel, made reservations, and processed payments.
  • Managed front desk maintenance of client records and lab data.
  • Ensured data accuracy through regular audits of guest profiles.

Executive Assistant to the Director

Best Care Senior Living
04.2019 - 01.2022
  • Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments
  • Collected and verified staff hours for bi-weekly payroll cycles.
  • Managed employee records, scheduling, and resident billing support.
  • Acted as liaison between care staff and finance department..
  • Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
  • Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
  • Mentored junior staff members in administrative best practices to foster their professional growth within the organization.
  • Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Filed paperwork and organized computer-based information.
  • Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
  • Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
  • Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.

Education

Associate of Science - Finance And Accounting

EFET French Technical School
France
06-2017

Human Sc

Lalla Amina
Morocco, IN
06-2012

Skills

  • Recordkeeping
  • Maintains confidentiality
  • Employee relations
  • Microsoft office and docusign
  • New employee orientations
  • HR policies compliance
  • Benefits administration
  • Confidential document control
  • Onboarding coordination
  • Benefits and payroll coordination
  • Superb interpersonal skills
  • Background checks
  • Talent acquisition
  • Exit interviews
  • Payroll administration
  • Human resources management
  • Payroll processing
  • Recruiting
  • ADP
  • Payroll coordination

Accomplishments

  • Volunteered to provide customer service support and training to all electronic performance management users during a performance management cycle.
  • Coordinated an orientation program for over 100 employees.
  • Supervised team of 50 staff members.
  • Coordinated an orientation program for over 50+ employees.
  • Earned the Best Employee Award in 2020.
  • Resolved product issue through consumer testing.

Certification


  • Certified Payroll Specialist Professional.

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Human Resources Coordinator

Icna Relief
02.2023 - Current

Business Operation Coordinator

Wyndham Vacation Ownership
01.2022 - 01.2023

Front Desk Manager

Hilton
03.2021 - 01.2022

Executive Assistant to the Director

Best Care Senior Living
04.2019 - 01.2022

Associate of Science - Finance And Accounting

EFET French Technical School

Human Sc

Lalla Amina

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Asmae Akharraz