Asmara Rose
Randallstown,MD
Summary
Entrepreneurially driven professional with a robust background in sports, sales, and marketing, aspiring to establish a dynamic presence in the fitness industry. Adept content creator focused on empowering individuals in their health and wellness journey. Demonstrated expertise in sales, complemented by exceptional work ethic, customer service prowess, adaptability, and adeptness in collaborative environments. Proficient problem solver and communicator, skilled in fostering interpersonal connections and nurturing leadership potential. Seeking to leverage a passion for fitness, coupled with comprehensive skills, to drive transformative experiences and lead impactful ventures in the health and wellness sector.
Overview
7
7
years of professional experience
Work History
Marketing Representative
Imperial Millenial
Columbia, MD
05.2023 - 01.2024
- Achieved increased customer engagement through face-to-face marketing.
- Provided exceptional customer service in retailers, fostering positive relationships with members.
- Enhanced corporate culture by conducting team-building activities.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Supervised a team, providing guidance on different approaches that maximized learner outcomes in the retailers.
- Developed effective training manuals, modules and teaching aids.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed rapport with customers through active listening skills.
Social Work Intern
AIDS Interfaith Residential Services
09.2021 - 05.2022
- Ensure client's safety and stability with routinely at-home visits.
- Assist clients with service plan goals.
- Assess the client's mental health through communication, implementation, and evaluation.
- Monitor client residences by performing routine inspections.
Customer Service Representative
Home Depot
Parkville, MD
03.2021 - 02.2022
- Restocked and organized merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases and locate items.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist
Rose Law Firm
01.2017 - 07.2019
- Provided clients with a clean and neat reception area to give visitors a positive first impression. - Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking the information at high call volumes. - Filed documents and stored data. - Collected, sorted, distributed, and sent mail and packages.
Education
B.S. Health Education -
Morgan State University
Baltimore, MD05.2021
Skills
- Teamwork
- Adaptability
- Customer Service
- Excellent Work Ethic
- Time Management
- Detail Oriented
- Creative
- Service Orientation
- Critical Thinking
- Trustworthy
- Empathetic
- Communication
- Team Leadership
- Marketing
- Interpersonal Skills
- Leadership Development
- Problem-Solving Abilities
Activities
- Morgan State University Women's Tennis Team
- Women's Tennis Team Captain
Awards
4x Deans List Recipient, Morgan State University
Timeline
Marketing Representative
Imperial Millenial
05.2023 - 01.2024
Social Work Intern
AIDS Interfaith Residential Services
09.2021 - 05.2022
Customer Service Representative
Home Depot
03.2021 - 02.2022
Receptionist
Rose Law Firm
01.2017 - 07.2019
B.S. Health Education -
Morgan State University