Asmare Demeke
Chevy Chase,MD
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Team Trainer
Whole Food Market
06.2024 - Current
- Developed and delivered training programs for new team members to enhance product knowledge and customer service skills.
- Facilitated onboarding sessions to ensure smooth integration of new employees into store operations.
- Collaborated with management to identify training needs and implement effective learning strategies.
- Assisted in creating training materials tailored to Whole Foods Market's core values and operational standards.
- Promoted a positive learning environment that encouraged teamwork, communication, and employee engagement.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
- Developed job-specific competencies and performance standards.
Sales Associate
Target
10.2013 - 02.2017
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Executed daily sales transactions accurately, ensuring efficient cash handling.
- Maintained organized merchandise displays, contributing to store aesthetics and customer engagement.
- Collaborated with team members to achieve sales targets and improve service quality.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Mechanical Engineering
Montgomery College
Rockville, MD 09.2015 - 05.2019
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Just finished online goggle data analytic certificate course
Skills
Compliance requirements
Task delegation
Staff training
Employee presentations
Timeline
Team Trainer
Whole Food Market
06.2024 - Current
No Degree - Mechanical Engineering
Montgomery College
09.2015 - 05.2019
Sales Associate
Target
10.2013 - 02.2017