SYED ASMA
Irving
Summary
Dynamic QA Consultant with extensive experience at Capgemini, specializing in healthcare quality assurance and AI-assisted test automation. Proven track record in enhancing testing efficiency and defect management. Adept at leading teams and mentoring junior engineers, ensuring production readiness through strategic test planning and execution. Skilled in API testing and Agile methodologies.
Overview
9
9
years of professional experience
Work History
QA Consultant / Tech Lead
Capgemini
Hyderabad
06.2024 - 09.2025
- Analyzed business and functional requirements for member, provider, and claims processing systems.
- Designed and executed comprehensive test plans, scenarios, and cases for healthcare workflows.
- Performed end-to-end testing of FACETS medical and hospital claims.
- Prepared and validated EDI 837I and 837P claim transactions in compliance with HIPAA standards.
- Validated member enrollment via EDI 834 and verified downstream data accuracy.
- Executed functional, regression, integration, and API testing across web and backend systems.
- Leveraged AI-assisted Playwright automation to build stable UI regression suites, improving execution efficiency and reducing manual effort.
- Used Playwright smart selectors and auto-waiting features to minimize flaky tests.
- Logged, tracked, and managed defects using JIRA, ALM, ADO, and TOSCA.
- Supported Go-Live activities, production validation, and client sign-off.
- Consultant | Client: CareSource
QA Consultant / Acting Tech Lead
Capgemini
Hyderabad
08.2023 - 05.2024
- Acted as QA Tech Lead owning end-to-end quality delivery for the Xcelerate application.
- Defined overall test strategy, scope, timelines, and risk-based testing approach.
- Introduced Playwright-based automation to support regression and smoke testing.
- Applied AI-assisted testing techniques to prioritize high-risk business flows.
- Led defect triage meetings and provided quality metrics and dashboards.
- Mentored junior QA engineers and ensured production readiness prior to Go-Live.
- Consultant | Client: Element
QA Analyst
Cognizant Technology Solutions
Hyderabad
06.2020 - 04.2022
- Performed functional, regression, and end-to-end testing for healthcare insurance portals.
- Executed REST API testing and validated backend data using SQL.
- Managed defects in JIRA and coordinated with development teams in Agile sprints.
- Associate | Client: Blue Shield of California
QA Analyst
Cognizant Technology Solutions
Hyderabad
10.2017 - 05.2020
- Performed end-to-end testing for JIVA application integrated with FACETS.
- Validated data flow across FACETS → JIVA DB → UI.
- Tested EDI 834 enrollment and maintenance transactions.
- Associate | Client: Presbyterian Healthcare Services
Programmer / Claims Analyst
Cognizant Technology Solutions
Hyderabad
04.2016 - 09.2017
- Worked on hospital claims accounts receivable and insurance billing workflows.
- Followed up on denied and underpaid claims and supported provider enrollment.
- Coordinated with onshore teams and participated in weekly client calls.
- Supported provider enrollment and claims reconciliation processes.
- Programmer / Claims Analyst | Client: MedData
Education
Master of Technology (M.Tech) -
Jawaharlal Nehru Technological University (JNTU)
Hyderabad01.2016
Skills
- Healthcare Quality Assurance
- UAT
- FACETS
- EDI Transactions
- Functional Testing
- Regression Testing
- End-to-End Testing
- API Testing
- AI-Assisted Test Automation
- Intelligent Test Case Optimization
- Defect Trend Analysis
- Test Planning
- Test Strategy
- Test Execution
- Defect Management
- Root Cause Analysis
- Agile Methodologies
- Scrum Methodologies
- Waterfall Methodologies
- Automation Tools
- Testing Tools
- AI Smart Automation
- API Automation
- Databases
- SQL
- Programming
- Java
- Operating Systems
- Windows
Accomplishments
- Recipient of Internal Star Awards for performance and collaboration.
- Awarded Star of the Month multiple times for quality and delivery excellence.
Timeline
QA Consultant / Tech Lead
Capgemini
06.2024 - 09.2025
QA Consultant / Acting Tech Lead
Capgemini
08.2023 - 05.2024
QA Analyst
Cognizant Technology Solutions
06.2020 - 04.2022
QA Analyst
Cognizant Technology Solutions
10.2017 - 05.2020
Programmer / Claims Analyst
Cognizant Technology Solutions
04.2016 - 09.2017
Master of Technology (M.Tech) -
Jawaharlal Nehru Technological University (JNTU)