Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to your team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medicaid Paralegal
NIRENSTEIN, HOROWITZ & ASSOCIATES, P.C
10.2022 - Current
Preparation of Medicaid application for elder clients
Medicaid files from beginning to completion
Direct contact with the Department for Social Services
Provided client services and communication
Turbo Court online e-filing
Preparation of financial inventory
In home client conferences for document execution
General clerical agenda
Collective and independent brainstorming for solutions to difficult cases
Collaboration with Attorneys for assignment completion.
Regional Clinic Manager
KATHY'S URGENT CARE
01.2017 - 10.2022
Oversee the work of all Front Desk staff
Created a procedures manual of Front Desk operations
Conduct routine reviews of Front Desk Procedures
Conduct audits of all registrations done in the Front desk
Control Inventory in one clinic
Collaboration in schedule development
Assistant to management for resolution of staff issues
Preformed Medical Assistant responsibilities
Preformed Covid Testing
Obtain blood samples
Routine clerical agenda and data entry
Take patient demographics, histories and performed vital signs and record information in EMR system
Exceeded cleanliness of exam rooms
Routine phone calls and appointment scheduling
Point of care testing
Prepare patients for medical procedures
Explanation of medical procedures to patients
Management of supply and equipment
Assistant to physicians during patient examinations
Sterilization of medical instruments.
Office Lead
01.2013 - 01.2017
Professionally greet every person who enters with warmth and compassion
Answers multiple phone lines in a timely manner
Register new and returning patients accurately and efficiently
Verify primary, secondary, and tertiary insurances
Collect payments for bills and copays via cash, check, and credit card
Conduct call backs to all patients to ask about their experience, address questions regarding follow up care or medications
Send and receive faxes
Make appointments.
Education
CONTINUING EDUCATION
06.2024
High School Diploma -
WETHERSFIELD HIGH SCHOOL
01.2012
Skills
Fluent in multiple languages: English, Bosnian, Conversational Spanish, Serb Croatian
Customer Service
Certification
Notary public in the State of Connecticut
Red Cross - Basic Life Support
OSHA
HIPPA
Proficient with Microsoft Office 365- Word and Excel