Asmita Thapa
Charlotte,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Hotel and Restaurant Manager
Hotel 360 Deurali & Restaurant
08.2021 - 10.2023
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Implemented successful strategies to increase customer satisfaction.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Oversaw day-to-day operations of 14-room hotel with staff of 6 employees.
- Planned and executed marketing activities to improve property brand and increase revenue.
- Evaluated and promptly resolved lodging facility operational issues.
- Fostered safe lodging environment with reliable and effective security services.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
Teacher - 6th Grade
Saraswoti Adarsha Bidyshram School
05.2019 - 07.2021
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Graded and evaluated student assignments, papers, and course work.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Designed detailed learning plans for struggling students based on test, homework and assignment records..
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Created and developed lesson plans to meet students' academic needs.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize students.
Education
Associate of Science - Biological And Physical Sciences
Cosmos International College
Pokhara, Nepal05.2019
Skills
- Teamwork and Leadership
- Operational Efficiency
- Inventory Management
- Facilities Management
- Decision-Making
- Training and Mentoring
- Office and Staff Streamlining
- Budget Implementation
- Problem Solving
- Financial Management
- Time Management
- Interpersonal Skills
- Organizational Skills
- Effective Communication
- Quality Assurance
- Microsoft Office Proficiency
- Multitasking
- Process Improvement
- Attention to Detail
- Data Analysis
- Project Management
Timeline
Hotel and Restaurant Manager
Hotel 360 Deurali & Restaurant
08.2021 - 10.2023
Teacher - 6th Grade
Saraswoti Adarsha Bidyshram School
05.2019 - 07.2021
Associate of Science - Biological And Physical Sciences
Cosmos International College
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