Asosaotama Toleafoa
Anchorage,United States
Summary
Seasoned Resident Monitor with [8] years of experience working with different patients. Aware of residential needs and safety concerns, and fully versed in standard operating procedures in Parkview facilities. Residential Advisor experienced in guidance and support initiatives focused on making difference in community. Implemented service programs for student support and performance objectives to provide safe and secure environment. Operated in nurturing and dramafree environment.
Overview
12
12
years of professional experience
Work History
Resident Monitor
GeoGroup
Anchorage, AK
07.2021 - Current
- Updated documentation with latest information about residents, incidents and infractions.
- Kept residents safe, controlled and in proper locations.
- Treated all residents and staff with utmost respect.
- Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
- Initiated dormitory programs to foster positive relationships and safe social opportunities.
- Promoted positive relations between residents and staff.
Psych Emergency Technician
Providence Health & Services: Holy Family Hospital
Anchorage, AK
07.2020 - 08.2021
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Safely transported patients by wheelchair, stretcher or bed to other units.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Behavioral Health Technician
Southcentral Foundation Anchorage, Alaska
Anchorage, AK
02.2014 - 07.2018
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Facilitated on-site activities, support groups and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Taught clients how to complete basic household chores and prepare food.
- Treated clients and families with respect and dignity.
- Counseled and mentored clients on substance use and life choices.
- Increased customer satisfaction by resolving issues.
Office Manager's Assistant
CEVA Logistics Inc./ USO Express
Anchorage, AK
05.2010 - 07.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative employees.
- Maintained computer and physical filing systems.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Certificate - Computer And Information Systems
Los Angeles Technology Center
Los Angeles, CA10.2000
Certificate of Completion - Information Support Systems Security
Long Beach Cal State University
Long Beach, CA11.1998
High School Diploma -
Carson Senior High School
Carson, CA06.1996
Skills
- Issue Resolution
- Student Needs Assessment
- Case Planning
- Facility Security
- Security Monitoring
- Documentation skills
- Teamwork and Collaboration
- Attention to Detail
- Active Listening
- Critical Thinking
- Flexible and Adaptable
- Cultural Awareness
- Multitasking Abilities
- Decision Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Resident Monitor
GeoGroup
07.2021 - Current
Psych Emergency Technician
Providence Health & Services: Holy Family Hospital
07.2020 - 08.2021
Behavioral Health Technician
Southcentral Foundation Anchorage, Alaska
02.2014 - 07.2018
Office Manager's Assistant
CEVA Logistics Inc./ USO Express
05.2010 - 07.2016
Certificate - Computer And Information Systems
Los Angeles Technology Center
Certificate of Completion - Information Support Systems Security
Long Beach Cal State University
High School Diploma -
Carson Senior High School
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