Aspen Baldwin-Gover
Cincinnati,OH
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
16
16
years of professional experience
Work History
Environmental Service/Supervisor
Christ Hospital and Medical Center
Cincinnati, Ohio
09.2015 - Current
- Trained team members in proper cleaning and sanitizing procedures.
- Delegated work to personnel and checked performance against company guidelines.
- Followed regulations to maintain proper storage of chemicals.
- Greeted customers, assessed their needs and provided appropriate services.
- Answered incoming calls promptly and professionally.
- Provided technical support to customers over the phone or in person.
- Resolved customer complaints quickly and efficiently.
Dietary Aide
Brookedale Senior Living
Cincinnati, Ohio
03.2013 - 08.2015
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided assistance with meal setup, serving, and clean up as needed.
- Set up trays for patients upon request.
Cashier
Bruegger's Bagels
Cincinnati, Ohio
06.2012 - 07.2013
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Activity Assistant/Dietary Assistant
Blue Ash Rehabilitation and Nursing
Cincinnati, Ohio
04.2008 - 06.2013
- Performed clerical duties such as filing, copying, and data entry.
- Assisted in the planning and implementation of activities for residents.
- Provided assistance to residents with physical limitations during recreational activities.
- Organized and maintained activity supplies and materials.
- Conducted one-on-one activities with residents who require special attention.
- Planned trips outside of the facility for small groups of residents.
- Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
- Maintained records of attendance at all scheduled activities.
- Encouraged participation from residents who are reluctant to join in group activities.
- Taught classes on various topics such as arts and crafts or music appreciation.
- Assessed the overall quality of life of each resident through observation during daily activities.
- Organized game nights with board games or trivia competitions.
- Helped organize special events such as birthday parties or holiday gatherings.
- Monitored resident behavior during recreational activities to ensure safety.
Education
High School Diploma -
Dohn Community
Cincinnati, OH01-2020
Skills
- Hazardous Materials Handling
- Environmental Compliance
- Checking supplies
- Sanitation expertise
- Delegating Work Assignments
- Trash Collection
- Organizational Skills
- Multitasking
- Interpersonal Skills
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Time Management
- Time management abilities
- Team building
- Identifying environmental concerns
- Active Listening
- Effective Communication
- Decision-Making
- Self Motivation
- Professional Demeanor
Timeline
Environmental Service/Supervisor
Christ Hospital and Medical Center
09.2015 - Current
Dietary Aide
Brookedale Senior Living
03.2013 - 08.2015
Cashier
Bruegger's Bagels
06.2012 - 07.2013
Activity Assistant/Dietary Assistant
Blue Ash Rehabilitation and Nursing
04.2008 - 06.2013
High School Diploma -
Dohn Community